PMO (Escritório de projetos)

Decskill was founded in 2014 as an IT Consulting Company and their main mission is to delivery value through the knowledge. We enable companies to meet the challenges of digital world by providing our clients with business models that ensure technological capacity, flexibility and agility. We are more than 500 consultants with offices in Lisbon, Porto and Madrid.

DECSKILL operates in 3 main areas:

• DECSKILL TALENT, through which we provide our clients with an extension to their IT teams;
• DECSKILL BOOST, through which we provide our client with software development models to increase capacity and optimize Time-to-Market, where we create and manage teams that deliver according to their needs, at the desired speed;
• DECSKILL CONNECT through which we provide our client with consulting services, as well as the implementation and management of information technology infrastructures.

Our practice results in the creation of value for our customers, either by delivering qualified and value-added services, or through highly qualified and motivated professionals, as well as technology solutions that allow us to operate and transform the business of our customers.

We're looking for a PMO responsible for:

Configuring Services

• Configure aspects of a customer’s services for omni-channel cloud communications.
• Manage customer’s telephony and omni-channel estate.

Multi-task

• Manage and execute a large number of concurrent provisioning projects, while tracking & analysing progress.
• Ensure the technical tasks in the provisioning process are handled quickly and efficiently.
• Utilise knowledge and understanding of test tools, methodologies and techniques.
• Prepare, maintain and execute test plans and scripts for storm® services, with the ability to adapt to customer requirements.

Effective communication

• Liaise with Project Managers to ensure delivery dates are met, and to resolve order processing issues and account enquiries, providing regular and proactive updates.
• Communicate in a clear and concise manner without using technical jargon.
• Interpret customer orders.

Technical Skills:

• Bachelor’s Degree or equivalent in a STEM, Computer Science or related subject, or substantial alternative experience.
• A genuine interest in a career in technology.
• Strong analytical and customer service skills.
• Strong levels of ICT skills/computer literacy.
• Good oral and written skills.
• Strong problem solving skills.

If you’re interested in this job please send your CV in English to [email protected] with reference “FA/CG24"