Customer Success Account Manager - German Speaker
FH Collective - AcademyPortugal7 days ago
Full-timeSales, Business Development
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Join a leading global customer experience organization and boost your career in sales & customer success!
A major international CX company is expanding its German-speaking Customer Success & Sales team in Athens.
If you enjoy strategic communication, driving revenue, and building meaningful business relationships, this role is a perfect fit.
Compensation & Benefits
You will manage your book of business, identify growth opportunities, and generate revenue through upselling and cross-selling.
This role is ideal for commercially driven professionals eager to develop in a global environment.
A major international CX company is expanding its German-speaking Customer Success & Sales team in Athens.
If you enjoy strategic communication, driving revenue, and building meaningful business relationships, this role is a perfect fit.
Compensation & Benefits
- 1,760 gross/month × 14 salaries
- Uncapped quarterly performance bonus based on results
- MondayFriday schedule no weekend work
- Private medical, dental, and wellness support
- Performance-based advancement and internal career mobility
- Paid time off, structured onboarding, and continuous training
- Multicultural, inclusive workplace with strong development focus
- Access to hundreds of free professional courses
- Relocation Package (for candidates moving from abroad)
- 3 weeks of free hotel accommodation near the office
- Up to 300 relocation support (paid with first salary)
- Legal/administrative support for hiring documents (candidate must provide required papers)
- Reach out to prospects to understand their needs and propose tailored product solutions
- Research customer history (Sales Navigator, ZoomInfo) to uncover upsell & cross-sell opportunities
- Conduct product demonstrations and prepare customer-specific value use cases
- Manage a dynamic pipeline and report accurate forecasts
- Collaborate with internal teams to resolve issues and improve product adoption
- Build long-term relationships with key stakeholders, including C-level decision-makers
- Excellent communication skills in German and English
- 1+ year of outbound sales experience (prospecting, qualification, negotiation, closing)
- Understanding of cloud-based solutions and subscription models
- Ability to identify customer needs and drive outcomes across phone, email, and social channels
- Strong analytical mindset and ability to work with customer and market data
- Confidence in presenting to high-level executives
You will manage your book of business, identify growth opportunities, and generate revenue through upselling and cross-selling.
This role is ideal for commercially driven professionals eager to develop in a global environment.
Key Skills
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