IT Support Technician/Specialist – Sweden

Company Description

Topcon Healthcare sees eye health differently. Our vision is to empower providers with smart and efficient technologies for enhanced patient care. Keeping pace with the ever-changing landscape of the healthcare industry, we offer the latest integrated solutions including advanced multimodal imaging, vendor-neutral data management and groundbreaking remote diagnostic technology. By investing in value-driven innovations, Topcon works to enable people to enjoy good health and a high quality of life.

Topcon Scandinavia is fully specialized in ophthalmology/optometry and based in Mölndal outside Gothenburg. Our product mix contains one of the world's largest selections of precision instruments from a single manufacturer, and we are world leaders in most product groups. The focus is on dialogue and optimizing problem solving together with our customers, and this is where you come into the picture.

Job Description

We are looking for an IT Support Technician / Specialist who wants to work hands-on with installation, maintenance, and support of PC-based medical and optical systems across the country.

What You’ll Do

In this role, you will ensure that Topcon’s PC-based diagnostic and clinical systems operate smoothly for customers across Sweden. You will work both remotely and on site, supporting optical stores, healthcare providers, and ophthalmology/optometry clinics by installing systems, solving technical issues, and ensuring secure and reliable system performance. Installation and maintenance of hardware is also common.

Qualifications

What you Bring

Experience in troubleshooting computers and software is a requirement, experience in Windows Server and network environments is an advantage. Very good knowledge of both Swedish and English is a prerequisite. B-driving license is required as transport and travel on duty is frequent. Knowledge of SQL, information security work, or experience of working with optometric/medical equipment is an advantage.

You work well together with colleagues but are equally comfortable taking ownership when working independently on site. You are a positive, approachable and collaborative individual with a strong service mindset. Flexibility is also key, as the position can involve inconvenient working hours. Our tone is dynamic and easy-going, and we emphasize the well-being of our employees. Your place of residence should be in the Gothenburg area.

Additional Information

If you’re ready to combine your technical expertise with meaningful work that supports healthcare professionals across Sweden — we’d love to hear from you!