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Customertimes

Middle Business Analyst/Consultant

Customertimes
Argentina · Full-time · Not Applicable
We are looking for a Middle Business Analyst/Consultant to lead end-to-end delivery of Incentive Compensation Management (ICM) solutions using SPIFF. The role involves conducting client discovery, gathering business requirements, designing and configuring SPIFF logic, supporting testing and deployment, and ensuring the successful implementation and optimization of compensation processes.

Location:

  • LATAM (Brazil and Argentina focus)
  • Europe


Requirements:

  • Strong theoretical knowledge and practical experience in Incentive Compensation Management (ICM).
  • Proven hands-on experience with SPIFF, including configuration, deployment, and client support.
  • SPIFF University Level 1 and Level 2 certifications (or equivalent expertise).
  • Familiarity with CRM and ERP ecosystems
  • Excellent communication and stakeholder management skills in English (written and verbal).
  • Ability to work collaboratively in a consultative role, engaging with clients and internal teams to drive successful project outcomes


Responsibilities:

  • Serve as a consultant on SPIFF projects, guiding clients through the entire implementation process.
  • Conduct discovery sessions to assess business needs, gather requirements, and align solutions with client expectations.
  • Develop and document Functional Requirements Documents (FRDs) to ensure clarity and alignment on project deliverables.
  • Design and configure SPIFF logic to ensure it meets both business objectives and technical specifications.
  • Provide client support during User Acceptance Testing (UATs), addressing any issues that arise and ensuring a smooth implementation.
  • Offer support post-implementation, assisting clients with troubleshooting and optimization.


What We Offer:

  • Competitive salary;
  • 100% remote opportunity;
  • Flexible work schedule
  • 10 business days of paid vacation per year
  • Up to 10 national holidays
  • 5 personal days off
  • Referral program
  • Personalized development plan (PDP)
  • E-learning and certification coverage, plus access to the goFluent Language Learning Platform

Key Skills

Ranked by relevance

crm
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Posted
Nov 21, 2025
Type
Full-time
Level
Not Applicable
Location
Greater Buenos Aires
Company
Customertimes

Industries

IT Services IT Consulting

Categories

Research Analyst Information Technology

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