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Job Type: Permanen

tLocation: Letterkenny, GDC (Hybrid – 3 days onsite per week

)
Can you translate business goals into user-centric solution

s?Are you ready to join a global company where you can make a meaningful impac

t?
Join TCS as a Senior User Experience Design

er!
Join a global tech leader right here in Donegal. With over 850 employees and a state-of-the-art global delivery centre, we’re proud to offer world-class career opportunities without having to leave the Northwest. Recognised as Workplace of the Year by the Letterkenny Chamber, we foster a culture of continuous learning, innovation, and respect. Our people are at the heart of everything we do – collaborating across teams, geographies, and disciplines to drive real change for clients around the world. Be part of something global, grounded in Doneg

al.
Careers at TCS: It means

moreTCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leader

• ship.
  It Means More Than Designing Screens It means shaping meaningful human experiences for millions of users worldwide. At TCS, your work directly transforms how people interact with technology, services, and inform
• ation.It Means More Than Solving Problems It means elevating complexity into clarity, bringing empathy, insight, and data together to influence decisions at scale and deliver solutions that truly serve p
• eople.It Means More Than a UX Role It means being part of a global team that believes in continuous innovation, shared growth, and purposeful design driving change that makes a measurable difference to clients and commun

ities.

The RoleWe are seeking a Senior UX Designer to lead user-centered design activities across complex digital products for a major global financial services provider, known for its stability and broad offerings across insurance, investments, and retirement so

lutions.In this role, you will shape experiences end-to-end from discovery research to high-fidelity design, working collaboratively with product, engineering, and business stake

holders.You will bring strong problem-solving skills, a strategic mindset, and the ability to translate customer insights into intuitive, accessible, and scalable design so

lutions.
Role may involve some travel t

o the US.
Your respons

• ibilities:Lead user research and discovery activities, including interviews, workshops, usability testing, and data synthesis to uncover actionable
• insights.Define insight-driven problem statements and design directions, ensuring solutions align with usability heuristics, accessibility standards (WCAG), and u
• ser needs.Collaborate closely with cross-functional partners, product managers, engineers, and stakeholders to shape requirements and influence product
• strategy.Stay informed on modern design systems, industry best practices, and emerging UX/UI trends, and apply this awareness to elevate the product e
• xperience.Produce key UX artifacts such as personas, service blueprints, user journeys, task flows, and opportunity maps to communicate user needs and experience
• strategy.Create low to high-fidelity wireframes, prototypes, and interaction designs, ensuring concepts are validated, iterated, and grounded in
• evidence.Deliver UI designs that adhere to or extend the product’s design system, ensuring consistency, scalability, and engineering-ready speci
• fications.Partner with engineering during development, providing detailed specifications, accessibility guidance, design QA, and support to ensure high-quality imple
• mentation.Present design work, research insights, and recommendations to stakeholders with clarity, confidence, and storytelling that influence
• decisions.Identify user and business-led opportunities for product improvement and growth, informed by research, analytics, and customer

feedback.
Y

our ProfileEssential skills/knowledge/

• experience:
  Bachelor’s degree in a relevant discipline with add on qualifications or training in UX Design, Interactive Design, Human Computer Interaction (HCI) or related
• disciplines.Extensive hands-on UX/Product Design experience, ideally working across end-to-end product
• lifecycles.Strong portfolio showcasing user research, problem framing, interaction design, and high-fidel
• ity UI work.Advanced proficiency with modern design tools (e.g., Figma), prototyping tools, and design system me
• thodologies.Deep understanding of usability heuristics, interaction patterns, and accessibility standards
• (WCAG 2.2+).Strong understanding of user research, wire framing, personas, and other
• HCI methods.Ability to translate complex requirements into clear, intuitive, and scalable desig
• n solutions.Experience working within agile or product-led e
• nvironments.Able to communicate effectively and confidently with users, team members, and management and clients along a wide spectrum of technica
• l abilities.Ability to work in a challenging environment handling the management of issues in a calm, professional and controlled manner, and to prioritize and organize own work to mee

t deadlines.

Desirable skills/knowled

• ge/experience:
  Experience of contributing to or maintaining a
• design system.Familiarity with service design methods such as blueprinting and eco
• system mapping.Exposure to analytics tools or data-drive
• n optimisation.Experience in regulated or enterprise domains (e.g., healthcare, insurance, finan

ce) is a bonus.

Rewar

ds & BenefitsTCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop and access to extensive training resources and discounts within the lar

ger Tata network.We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon and partner with our local commun

ities in Ireland.
Diversity, Inclus

ion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the Ireland Employment Equality Acts 1998-2011 (as amended) and the Equal Status Acts 2000-

2012 (as amended).We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to ap

ply for this role.As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email [email protected] if you wou

ld like to opt in.
If you are an applicant who needs any adjustments to the application process or interview, please contact UKI.R[email protected] with the subject line: “Adjustment Request” or email [email protected] to request an adjustment. We welcome requests prior to you completing the application and at any stage of the r

ecruitment process.
Beware

of Fraudulent offersThis is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to [email protected] to report any

fraudulent activity.
Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccess

ful on this occasion.
Join us and do more of what matt