Software Engineer 'Call Center Application Development'

About:

Yapı Kredi Technology is a technology company that produces innovative, high quality, and high value-added products and solutions in the finance sector. With more than 2.000 employees, it aims to create products that will shape the sector for Yapı Kredi Bank and to be the undisputed leader in the field of technology by using modern architectural systems and cloud technologies. It also contributes to the development of new and exemplary products for the sector by using natural language processing, machine learning, artificial intelligence, and data mining technologies with its R&D team.

Who We Are:

At Yapı Kredi Technology, we research with passion, wonder as we learn, and implement innovations that shape the future together. We take responsibility from the first day with our expert colleagues and work with all our strength for pioneering applications. We make quick decisions and take action. We quickly adapt to innovations and changes.

What Do We Offer:

🌍 Opportunity to work in hybrid model,

💻Opportunity to work in Koç Group Community Companies' offices

👩🏻 Opportunity to participate in business life, personal development and leadership development programs to Yapı Kredi Technology employees with “PATH”

🎓 Unlimited access to more than 10,000 content on the Percipio by Skillsoft technical development platform

🕺🏻 Focus working hours so you can spend time on your individual projects every Tuesday and meeting-free hours every Thursday.

🚀 Development hours for you to spend time on your own development every Friday

💫 Opportunity to benefit from BizClub and KoçAilem privileges exclusive to Yapı Kredi Technology employees.

We are seeking talented, curious and passionate full stack developers (Java) to contribute to the development of the next generation of our Call Center Applications.

As part of an agile team, the developer in this role will be responsible for the design, development of new microservices as well as maintenance of the current Call Center applications (IVR, IVN, Inbound, Outbound).

Job Functions

• Design, develop, test, debug new features, microservices and APIs for the Call Center domain.
• Maintain current Call Center applications to ensure high performance and high availability.
• Follow and execute on CI/CD practices for the products (including meeting code quality matrices, & test automations).
• Interact with various IT teams and share knowledge effectively with all stakeholders.

Qualifications

• BS or MS in Computer Science, Engineering or related fields.
• Knowledge of professional software engineering best practices for the full software development life cycle.
• Computer Science fundamentals in object-oriented design, data structures, algorithms, database design and problem solving.
• Experience with Spring, Spring Boot, Spring Cloud, Hibernate.
• Experience with most of the following Java, related technologies: Javascript, HTML, React or similar frameworks, building and using Microservices, building and consuming REST and SOAP APIs .
• Working knowledge of relational databases (Oracle preferred)
• Experience with Git and Git Flow.
• Experience with build tools such as Maven and potentially Docker/microservices/containers
• Preferrably have knowledge of monitoring applications (Kibana, Grafana, Dynatrace)
• Knowledge of Unit Test & Integration Test is a plus.
• Knowledge and experience about Redis, RabbitMQ, ELK, Mongo DB is a plus.
• Good team player, result oriented attitude and analytical mind.
• Strong communicational and interpersonal skills.
• High energy and drive.

Candidate Selection Process:

Our recruitment process for all positions typically encompasses technical interviews, director assessments, competency evaluations, and personality tests. We will extend our offer to candidates who have successfully completed a positive evaluation process.

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