Canadian Football League
Manager, People & Office Operations
Canadian Football LeagueCanada1 day ago
Full-timeRemote FriendlyHuman Resources
MANAGER, PEOPLE & OFFICE OPERATIONS

Summary

Position Title: Manager, People & Office Operations

Department: People & Culture

Status: Full-time/Permanent

Reports to: Director, People & Culture

Location: Toronto, ON (Hybrid)

Start Date: January 2026

Company Descripton

The Canadian Football League is Canada's home for professional football. With over a century of rich history and nine member teams across the nation, the CFL provides world-class entertainment and excitement to a passionate and dedicated fan base. A season-long journey of unforgettable moments and must-see-TV broadcasts culminates in Canada’s largest single-day sporting event – the Grey Cup, where the newly crowned champions earn the right to hoist the iconic emblem of Canadian football.

The CFL leads a global movement to grow and modernize the game. The league is committed to a global vision as it connects with fans around the world. It is transforming into a digital-first sports league through an innovative, first-of-its-kind partnership with Genius Sports to maximize fan engagement through data analytics, technological advances, and sports betting.

Just as important as its industry-leading operations, the CFL proudly champions the values on which Canada was built – unity, diversity, inclusion, strength, and service to the community. The league is supportive of all peoples, cultures, and backgrounds, offering a respectful and inclusive working and playing environment, centered on acceptance and understanding. The CFL's successes are measured not only on the field and within its ranks, but also in its unparalleled impact in affecting positive change and bettering Canadian communities and lives.

Position Summary

We are seeking a highly organized and proactive Manager, People & Office Operations to play a pivotal role in supporting both our People & Culture and Office Operations functions. This role will balance human resources responsibilities such as recruitment, compliance, employee engagement – with office management duties to ensure our workplace runs efficiently and supports a positive employee experience.

Key Responsbilities

People & Culture

  • Employee support and relations: Serve as a point of contact for employee inquiries, helping to resolve HR-related questions and concerns with professionalism and discretion.
  • Recruitment: Manage the recruitment process - draft job postings, coordinate interviews, screen and interview candidates, communicate offers, and coordinate background checks, and references.
  • Onboarding: Support managers and manage the onboarding process including onboarding scheduling, documentation, and first day logistics.
  • Offboarding: Support smooth transitions during employee offboarding. Manage last day details, including coordinating final payments with payroll, exit interviews and compiling feedback.
  • HR Operations / Systems: Maintain HRIS and data accuracy, employee records, and ensure compliance with relevant laws and CFL policies. Ability to analyze HR metrics and identify opportunities for the business. Provide monthly and quarterly reporting.
  • Performance & Development: Support with the performance review cycle, goal-setting initiatives and learning and development programming.
  • Culture & Engagement: Assist with and manage the planning and execution of employee engagement activities, internal communications, and recognition programs to foster a positive workplace culture. Contribute to the planning and execution of town halls, staff events, meetings and team-building activities (both in person and virtual)
  • Policy Compliance: Assist with the development and implementation of HR policies and procedures, work closely with in-house counsel to ensure compliance with legislation and CFL policies.
  • Health & Safety: Contribute to and ensure compliance with occupational health and safety regulations and workplace standards. Support with policies, trainings, claims and investigations.
  • Benefits: Liaise with our benefits providers, assist employees with benefits-related inquiries, and support open enrollment processes.
  • Other duties as assigned. Collaborate with the Director, People & Culture to implement impactful solutions.

Office Operations

  • Manage a Coordinator, Office Operations and oversee the day-to-day office administration.
  • Act as a main point of contact for office vendors, service provides and building management
  • Oversee budget tracking for office expenses, ensuring cost efficiency
  • Maintain the office and improve workplace processes, systems, and resources to enhance productivity.

Qualifications & Skills

  • Post-secondary education in Human Resources, Business Administration, or related field.
  • 4+ years of experience in an HR generalist, office management, or a blended people & operations role.
  • CHRP designation or in progress is an asset
  • Experience in the sports and entertainment industry, an asset
  • Strong knowledge of employment laws and HR best practices
  • Excellent interpersonal and communication skills with a customer-service mindset
  • High level of discretion with sensitive information
  • Proficiency in HRIS and ATS platforms and Microsoft Office
  • A team player with a flexible, proactive attitude with a passion for people.
  • Proven ability to manage multiple priorities and projects simultaneously.

Other Considerations

  • Hybrid Model: The incumbent will be required to attend the office in accordance to the CFL Hybrid Work Policy. In addition, you are required to attend meetings and other business events at the office or other venues as business needs dictate.
  • Work Schedule: Due to the nature of the business, the incumbent must be available and willing to work evenings, weekends and holidays, as required

Contact

To be considered for this opportunity, please submit your cover letter and resume.



The Canadian Football League is an equal opportunity employer, and we are working to create a more diverse and inclusive work environment. We welcome applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people living with disabilities and people identifying as LGBTQ2S+.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. For additional information on the Canadian Football League, please visit our website at www.cfl.ca.

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