Product Manager

Join a fast-paced international mobile telecoms business on a mission to transform digital customer experience through cutting-edge technology.

This is a hands-on Product Manager role for someone passionate about shaping digital products, improving customer experiences, and exploring the possibilities of AI.

Salary: Up to £80k

Based: London (3 days in office)

If you thrive on collaboration, have strong product fundamentals, and enjoy seeing your work make a real impact, this is an opportunity to lead a key digital initiative at scale.

What you’ll be doing:

• Define and refine the chatbot roadmap, delivering continuous improvements that align with both business and customer needs.
• Collaborate with developers, architects, and local teams to translate requirements into clear, actionable deliverables.
• Work alongside tech, data science, and CX teams to implement enhancements efficiently.
• Support local markets, ensuring the chatbot meets country-specific needs while remaining scalable across Europe.
• Track performance and analyse insights, using data to prioritise the backlog and drive meaningful improvements.

What you’ll bring:

• Proven experience delivering value as a Product Manager in digital environments.
• Curiosity and interest in chatbot and conversational products — deep technical expertise is not essential.
• User-focused mindset, with a strong understanding of digital customer journeys.
• Excellent communication and collaboration skills, comfortable in both sprint reviews and executive presentations.
• Strategic and data-literate, able to zoom out to see the big picture while analysing details to inform priorities.
• A hands-on, adaptable approach — whether leading team ceremonies, designing journeys, or conducting in-depth testing, you’re ready to roll up your sleeves.

Nice to have (Not essential):

• Experience with chatbot or AI-driven products.
• Background in customer service or operational teams.
• Experience in a central role supporting local teams.

Why This Role?

This is an opportunity to influence how a trusted international telecoms brand evolves its digital product ecosystem. If you’re someone with initiative, curiosity, and the drive to grow, you’ll be supported by a leadership team that values autonomy, impact, and ambition.

If this sounds like you, APPLY NOW — don’t miss out!