We believe all people deserve access to essential services: water, energy, food, healthcare, education, and resilient infrastructure. These are the foundations of dignity and development.

Our purpose is to mobilize capital with operational capacity to unlock the systems that make access possible, transforming realities and creating lasting impact in emerging markets.

Our Mission is deliver integrated, high-impact solutions that expand access to essential services – combining operational execution, local presence, strategic partnerships, and sustainable capital.

You will be lead the Project Management & Governance function and execute a roadmap to mature the Project Management and Governance function, aligned to the overall IT strategy. In this role, you will collaborate closely with the Group CTO, partner with other IT department heads, departments and employees across the company as needed, and technology providers.

Your core mission is to design and implement Project and overall IT governance technologies, policies and processes, to achieve best practice maturity levels, that result in the delivery of projects consistently to time, cost and scope, measured by a qualitative and quantitively scorecard.

This role is the first dedicated role in this area, therefore the candidate will need to, certainly in the early stages, have the knowledge and desire to be hands on, until such a time that the team expands with additional direct reports.

Main Responsibilities

• Functional Strategy Formation: Lead the development and implementation of a strategy, aligned to the firms' priorities, that enables and facilitates the firms’ business objectives, anticipating complex issues, challenges, and opportunities, and ensuring integration with the wider IT functional strategy.
• Portfolio Management: Lead the creation, governance, and delivery of a substantial program or portfolio of programs within the business area or function, using an appropriate program and project management methodology to give assurance that intended outcomes are identified and achieved.
• Project Planning: Lead the production and approval of program and project plans to ensure integration of activities across the portfolio and the wider organisation, compliance with the organisation's project and program management framework, and compliance with the organisation's wider governance structure and processes.
• Project Framework Design: Lead the development of project- and program-management frameworks and tools to ensure that they meet the needs of key internal and external stakeholders.
• Project Governance: Ensure that roles and responsibilities are clearly defined within the project-delivery and program-management office teams, and ensure program and project compliance with the organisation's wider governance structures and processes.
• Leadership and Direction: Communicate the function's strategy and its relationship to the organisation's mission, vision, and values; clarify the actions needed to implement this strategy within the area of responsibility; motivate people to commit to the mission, vision, and values and do extraordinary things to achieve the organisation's business goals.
• Business Planning: Develop and gain agreement to annual business plans for a function or substantial business area, ensuring alignment with strategy; quantify business outcomes, i.e., revenues or other key performance indicators (KPIs); detail expense and headcount budgets; and develop business cases for key projects, ensuring cross-functional integration.
• Stakeholder Engagement: Identify and manage stakeholders up to and including top management level, finding out their needs, issues, and concerns and reacting to them by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.
• Budgeting: Take responsibility for setting and managing area budgets so they align with organisational strategy.
• Performance Management: Manage and report on the performance of the function/ business area; set appropriate performance objectives for direct reports and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.
• Organisational Capability Building: Identify the capabilities needed to meet the current and emerging business needs of a significant business area. Evaluate current capabilities, identify gaps, and prioritise development activities. Motivate others to develop their capabilities and fulfill their personal potential. Build capabilities elsewhere in the organisation through mentoring and other informal methods.

Qualifications, Experience and Skills

• Ensures Accountability: Holds self and others accountable to meet commitments. For example, helps team hold each other accountable for goals, adherence to policies and procedures. Tracks team metrics and milestones, redirecting effort, as necessary, for continued progress
• Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders. For example, shares stakeholder feedback while inspiring others to consistently seek input and learn from their internal and external stakeholders. Promotes an environment of high ethical standards and cross-cultural sensitivity in working with all stakeholders
• Optimises Work: Processes Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, motivates people to produce highest-quality outcomes and pursue continuous improvement. Sees that problems are well examined and improvements are integrated into all relevant work processes.
• Business Insight: Applies knowledge of business and the marketplace to advance the organisation's goals. For example, ensures that the team understands and discusses relevant industry changes. Gives strong messages about how people's efforts make a difference to the broader organisation.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, engages diverse groups by communicating in a way that matches each group's preferences. Listens carefully and probes beneath the surface to gain richer insight on others' views.
• Policy Development and Implementation: Operates as a recognised expert to develop a deliberate system of principles to guide decisions and achieve rational outcomes, then oversees their implementation within the organisation. Typically known as a subject matter authority. Policy Development and Recommendation, Policy Monitoring, Policy Research, Public Policy Analysis
• Effectively Presents Solutions: Operates as a recognised expert to communicate and articulate potential resolutions or strategies in a clear, compelling, and tailored manner to address specific challenges or meet organisational needs. Typically known as a subject matter authority.
• Prioritising: Operates as a recognised expert to prioritise components of a project, program, or portfolio work in context with risks, activities, stakeholders, etc. across the life of the project or program. Typically known as a subject matter authority. Pairwise comparison grid (prioritisation), Prioritisation, Prioritisation matrices.

Experience and Knowledge:

• Strategic Project and Program Alignment: Operates as a recognised expert to align the work of the project with the stated goals, objectives and culture of the organisation; and maintain alignment throughout the life of the project. Typically known as a subject matter authority.

• Project Management: Operates as a recognised expert to plan and manage small project work assignments within desired cost, time and quality parameters. Typically known as a subject matter authority. Change Order Management, Critical Path Method (CPM), Microsoft SharePoint, Oracle Primavera P6 Enterprise Portfolio Project Management, Project change log/register, Project change management plan, Project charter, Project management plan, Project requirements management plan, Project requirements verification plan, Project resource management plan, Project schedule, Project schedule baseline, Project scope statement.
• Policy and procedures: Operates as a recognised expert to monitor, interpret and understand policies and procedures and ensure their alignment with organisational strategies and work objectives. Typically known as a subject matter authority. Policy Analysis, Policy Management, Standard Operating Procedure (SOP).
• Project Organisation and Structure: Operates as a recognised expert to build the structure and culture of the project team, and define roles and responsibilities within that structure to enable the achievement of project mission and objectives and the effective operation of key business processes. Typically known as a subject matter authority. Kanban board (workflow management), Sprint Demonstrations, Sprint Planning, Sprint Retrospectives, Team culture, Team structures.
• Verbal Communication: Operates as a recognised expert to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Typically known as a subject matter authority.

Gemcorp follows a fair and transparent process, based on the skills and qualifications of candidates. We actively encourage diversity in hiring, aiming for a representative and inclusive workforce.