Product Manager (AI SaaS for Upwork Automation)
GigRadar.ioUkraine1 day ago
Full-timeProduct Management, Marketing
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About GigRadar
GigRadar is an AI-powered SaaS that automates business development for agencies and freelancers on Upwork, from job discovery to proposal writing and client acquisition.
Our stack includes cutting-edge systems like Sardor AI (Auto-Bidding) and Laziza AI (Matching Engine) that already serve 1,700+ agencies and generate $1.3M ARR.
We’re entering a growth phase focused on AI product optimization, cross-sales, and customer reactivation and we’re hiring an analytical Product Manager to own this process.
Role Overview
You’ll sit at the intersection of product analytics, marketing, and success, building a full-funnel understanding of how customers move from first touch to expansion.
Your mission: turn user data and hypotheses into measurable product improvements that drive cross-sales, trial conversions, and reactivations.
The Role (what You'll Own)
Area
KPI
Example Monthly Goal
Internal Leads
Generated & closed
150 leads @ 30% close rate
Reactivations
Reactivated clients
40 clients/month
Trial Conversions
Conversion %
40% from 100 free trials
Expansion Revenue
Uplift %
+7% month-over-month
Your total comp grows directly with these performance metrics, there’s no ceiling.
Compensation & Growth
GigRadar is an AI-powered SaaS that automates business development for agencies and freelancers on Upwork, from job discovery to proposal writing and client acquisition.
Our stack includes cutting-edge systems like Sardor AI (Auto-Bidding) and Laziza AI (Matching Engine) that already serve 1,700+ agencies and generate $1.3M ARR.
We’re entering a growth phase focused on AI product optimization, cross-sales, and customer reactivation and we’re hiring an analytical Product Manager to own this process.
Role Overview
You’ll sit at the intersection of product analytics, marketing, and success, building a full-funnel understanding of how customers move from first touch to expansion.
Your mission: turn user data and hypotheses into measurable product improvements that drive cross-sales, trial conversions, and reactivations.
The Role (what You'll Own)
- Build customer journey intelligence
- Map and analyze CJMs to identify bottlenecks and drop-off points.
- Translate insights into backlog items and feature hypotheses.
- Drive feedback-to-feature loop
- Collect and structure customer feedback (CSM, Intercom, churn surveys).
- Formulate hypotheses, validate them with data, and coordinate implementation.
- Optimize internal lead generation
- Design in-product funnels, banners, and triggers that convert active users into cross-sale leads.
- Track conversion rates, cost per internal lead, and expansion revenue.
- Reactivate churned customers
- Segment churn reasons and launch targeted reactivation campaigns.
- Monitor revenue uplift and retention improvements month-to-month.
- Scale trial conversions
- Launch and test free trial cohorts and incubators.
- Measure activation rates, conversion %, and trial revenue uplift.
- Report & coordinate
- Weekly reporting on metrics: internal leads, reactivations, trial conversions, expansion ARR.
- Collaborate closely with Sales Ops, CSM, and AI product teams.
- 3+ years in Product Management, Growth, or Account Management (SaaS or marketplace preferred).
- Strong analytical background — comfortable with data, metrics, and hypothesis testing.
- Familiarity with tools like Intercom, Notion, Amplitude/GA, and HubSpot.
- Excellent communication skills — you’ll interface with CSMs, engineers, and users.
- Bonus: experience with AI-driven products, Upwork, or B2B SaaS growth funnels.
Area
KPI
Example Monthly Goal
Internal Leads
Generated & closed
150 leads @ 30% close rate
Reactivations
Reactivated clients
40 clients/month
Trial Conversions
Conversion %
40% from 100 free trials
Expansion Revenue
Uplift %
+7% month-over-month
Your total comp grows directly with these performance metrics, there’s no ceiling.
Compensation & Growth
- Base: (for stability)
- Performance Bonuses: based on internal leads, reactivations, and trial conversions
- Projected bonus earnings:
- Month 1: ~$900
- Month 3: ~$2,000
- Month 4+: $3,000–$5,000+ (no cap)
- You’ll shape a product used daily by top-performing Upwork agencies.
- You’ll work directly with the founder on high-impact experiments.
- Every success translates into direct financial upside.. your ideas literally pay off.
Key Skills
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