Tiffany & Co.
IT Digital Intern
Tiffany & Co.Singapore4 days ago
TemporaryInformation Technology
Job Description

The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories.

  • Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!
  • Are you interested in growing your career?
  • Do you love making a difference?

The IT Digital Intern will play a vital role in supporting our dynamic IT team across Tiffany & Co., South Asia Pacific. This internship offers a unique opportunity to gain hands-on experience in IT Operations, Project Management, Cross-Functional Collaboration and Business Processes while witnessing the complexity of real-world digital ecosystem in a luxury environment.

We are seeking an intern who can commit full-time for at least six months.

Responsibilities

  • Participate in requirements sessions with business users and subject matter experts.
  • Support the quality assurance process to ensure proper implementation of requirements. Assist in creating user training materials and collaborate with the business to deliver training.
  • Analyze current and future system workflows, assess the impact of changes initiated by business or IT, and provide input on business processes.
  • Coordinate with Global IT to monitor and manage application deployments and retail-related projects.
  • Maintain documentation, including use cases and functional requirements, and prepare presentations to address issues, risks, or solution options.
  • Track project and enhancement progress by regularly communicating with project teams and key stakeholders to ensure objectives are met.
  • Collaborate with regional Retail Operations, Omnichannel, and Supply Chain teams to define omnichannel processes, in-store technologies, and tools.
  • Monitor application incidents, take preemptive measures to mitigate potential risks, and collaborate with the Business and Application Support Team to resolve issues.
  • Perform basic IT administration tasks such as monitoring and troubleshooting, and escalating tickets when necessary.
  • Execute other related duties as assigned by the IT team.

Qualifications

  • Experience business analysis and business process modeling
  • Minimum Bachelor’s degree or equivalent
  • Passion for retail and technology
  • Interest in Digital, Omnichannel, IT Business or Project Management
  • Advanced proficiency in Microsoft Office Suite
  • Excellent written and verbal communication skills and a diplomatic approach
  • Strong analytical skills and attention to detail
  • Sensitivity to the multicultural dynamics of a global IT organization
  • Enthusiasm and eagerness to learn
  • Strong work ethic and a positive attitude
  • Proactive mindset with the ability to take initiative
  • Commitment to accuracy and thoroughness in all tasks

Preferred

  • Familiarity with scripting languages such as SQL, Python or PowerShell.
  • Willingness to attend meetings with the US Global team, which may occur outside regular office hours.

Key Skills

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