Program Manager-Middle East
SAPOman4 days ago
Full-timeCustomer Service
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We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
The Program Manager is responsible for leading large-scale SAP transformation programs across the Middle East, ensuring strong governance, predictable delivery, and high customer satisfaction. The role requires hands-on leadership of end-to-end program execution, from initiation through go-live and stabilization, while managing complex stakeholder landscapes that include client PMOs, partners, and C-level executives.
You will oversee multi-workstream teams, drive financial performance for programs valued at USD 5 million or more, and ensure alignment with SAP Activate, quality standards, and internal delivery frameworks. Acting as a trusted advisor, you will guide customers and partners through critical project decisions, manage risks proactively, and maintain the clarity and structure needed for smooth execution.
This role is ideal for a senior delivery leader who can balance strategy and execution, maintain discipline under pressure, and consistently deliver successful outcomes in fast-paced and complex environments.
What You’ll Build
You’ll be part of a high-performing delivery organization that leads some of the most complex SAP transformation programs in the Middle East. You’ll work closely with senior leadership, strategic partners, and C-level customer stakeholders to shape delivery outcomes that matter. This is a place for someone who thrives in large programs, values structure and governance, and enjoys solving difficult problems with clarity and confidence.
You’ll Belong In a Team That
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 440995 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
The Program Manager is responsible for leading large-scale SAP transformation programs across the Middle East, ensuring strong governance, predictable delivery, and high customer satisfaction. The role requires hands-on leadership of end-to-end program execution, from initiation through go-live and stabilization, while managing complex stakeholder landscapes that include client PMOs, partners, and C-level executives.
You will oversee multi-workstream teams, drive financial performance for programs valued at USD 5 million or more, and ensure alignment with SAP Activate, quality standards, and internal delivery frameworks. Acting as a trusted advisor, you will guide customers and partners through critical project decisions, manage risks proactively, and maintain the clarity and structure needed for smooth execution.
This role is ideal for a senior delivery leader who can balance strategy and execution, maintain discipline under pressure, and consistently deliver successful outcomes in fast-paced and complex environments.
What You’ll Build
- Large-scale SAP transformation programs across the Middle East, delivered end-to-end from initiation to go-live and stabilization.
- Strong project governance structures, including steering committees, RAID processes, and quality assurance gates aligned with SAP Activate.
- High-performing cross-functional teams (20+ members) capable of delivering complex program outcomes over extended periods.
- Robust financial and commercial controls for projects valued at USD 5 million and above, ensuring predictable margins and on-track financial performance.
- A risk-resilient delivery environment through disciplined risk, issue, and dependency management frameworks.
- Trusted advisory relationships with customer PMOs, executive sponsors, and partner delivery teams to drive alignment and business outcomes.
- Clear, consistent reporting mechanisms for internal leadership, customer stakeholders, and product teams.
- Scalable delivery methods for cloud transformation initiatives including SuccessFactors, ARIBA, CX, RISE with SAP migrations, and On-Prem to Cloud transitions.
- Proven experience delivering large and complex SAP programs in the Middle East within the last 3 years.
- A strong track record of managing large project teams (20+ members for 6+ months) across multiple engagements.
- Hands-on ownership of project financials, including budgets of USD 5M+ and successful delivery in at least three major programs.
- Deep understanding of SAP implementation methodologies, including SAP Activate, QA gate processes, and structured governance models.
- Ability to lead full project management cycles: scope planning, schedule management, resource allocation, RAID management, quality assurance, documentation, and executive reporting.
- Strong capability to steer partner-led implementations, acting as a trusted advisor to partners, client PMO, and project sponsors.
- Expertise in identifying, managing, and mitigating project risks, issues, and dependencies.
- Experience ensuring successful customer outcomes and alignment with both internal and external stakeholders.
- Exposure to cloud transformation programs such as SuccessFactors, ARIBA, CX, BTP, or other SaaS-based SAP solutions.
- SAP Certification in at least one major module and PMP® (or equivalent) project management certification.
- Knowledge of the latest SAP tool chain, including:
- SAP Cloud ALM (CALM)
- Signavio (process modeling and transformation)
- WalkMe (digital adoption)
- Tricentis (test automation for SAP)
- Syniti (data migration and governance)
- Experience with large-scale migrations (RISE with SAP, lift-and-shift, on-prem to cloud transitions).
- Familiarity with Agile delivery practices for SAP environments.
- Exceptional communication, stakeholder management, and team leadership skills.
- Ability to influence and collaborate confidently with C-level executives.
- Strong presentation, documentation, and executive reporting capabilities.
- Fluency in English (required) and Arabic (highly preferred).
You’ll be part of a high-performing delivery organization that leads some of the most complex SAP transformation programs in the Middle East. You’ll work closely with senior leadership, strategic partners, and C-level customer stakeholders to shape delivery outcomes that matter. This is a place for someone who thrives in large programs, values structure and governance, and enjoys solving difficult problems with clarity and confidence.
You’ll Belong In a Team That
- Operates with strong delivery discipline, transparency, and accountability
- Values clear communication, smart decision-making, and proactive leadership
- Works collaboratively with internal SAP teams, partners, and customer PMOs
- Embraces new technologies and modern SAP toolchains to drive efficiency
- Recognizes and rewards ownership, performance, and continuous improvement
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 440995 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
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