BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Store Manager | MAF Retail | Hypermarket Oman

ROLE SUMMARY

Store Manager is responsible for ensuring flawless execution of the assigned tasks within the store,as well as driving the retail operations to maximize sales, profitability, stock management. Responsible for delivering best in class customer experience (NPS) and business growth. Store Manager also drives people development by securing second line leaders to manage the retail operations, engage and retain the workforce within the store.

ROLE PROFILE

• Resource availability to serve the customers and to match the customer flow in the store.
• Train, develop teams to meet the customer requirements.
• Skill development to face future challenges.
• Overall health & safety.
• Team engagement & retention (OHI).
• Meet, interact with customer to know their preferences to enhance their experience (NPS).
• Focus groups ton enhance customer experience.
• Stock, Shrinkage and Waste management (Business cycle).

REQUIREMENTS

• Bachelor’s Degree in Business Administration.
• 8+ years relevant experience in a similar role, 5+ years in a Retail Business.
• Excellent interpersonal and communication skills.
• Strong people and negotiation skills - capable to easily build relationships across all levels.
• Leadership skills.
• Strong and pragmatic problem solving coupled with analytical capabilities.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.