🌱 Business process analyst

About the job

Life in Green is on a mission to make sustainable living accessible and impactful. We’re looking for a data-driven Business Process Analyst to join our growing team and help us turn data into actionable insights that support our environmental goals and business strategy.

ABOUT US

Founded in 2009, LIFE IN GREEN, is a manufacturer of eco-friendly paper-based packaging solutions for hot beverages, which includes disposable and compostable cups as well as food packaging products. Our mission is to offer innovative world-class products and solutions that have a positive impact on our customers and their environment. Customer centricity, integrity, quality, innovation, growth, and sustainability are our fundamental values. Headquartered in Montreal, with offices in Argentina and India, we market our products in North America and internationally with national distribution across Canada and USA.

What You’ll Do

• Build and maintain dashboards and reports to monitor sustainability KPIs, operational performance, and customer engagement.
• Analyze data from multiple sources (ERP, CRM, e-commerce, supply chain) to uncover trends and drive strategic decisions.
• Ensure data accuracy and integrity across all BI platforms.
• Translate business needs into technical solutions and visualizations.
• Stay up-to-date with BI tools, sustainability analytics, and industry best practices.
• Generate periodic reports (based on pre-designed templates)
• Assist in the implementation of process improvements
• Work with databases and business management tools
• Collaborate with cross-functional teams (production, sales, administration)

What We’re Looking For

• Bachelor’s degree in Accounting, Business Administration, or Engineering.
• 5+ years of experience in similar roles related to accounting, administration, or business operations.
• Proven experience in team-based and operational roles
• Advanced proficiency in Excel (pivot tables, formulas, charts)
• Familiarity with Power BI (preferred)
• Understanding of business metrics (costs, margins, profitability)
• Experience with management systems (ERP, CRM, etc.)
• Experience with data warehousing and ETL processes.
• Excellent communication and problem-solving skills.
• Passion for sustainability and making a positive impact.

Skills & Attributes:

• Curious and eager to understand business operations
• Organized and detail-oriented
• Proactive, with a keen eye for identifying errors and suggesting improvements
• Flexible and adaptable to new tools and changes