Assignment description:

• For our client we are looking for a UX Designer/Design Lead.

Description:

• In need for a UX Designer who can work broadly across Interaction Design, Visual Design, and UX Research.
• This role requires strong competence in UX strategy and Leadership, including mentoring junior designers and guiding cross-functional teams in user-centric design practices.
• The designer will focus on a customer support platform and should be highly skilled in planning and facilitating UX activities such as user interviews, usability testing, and workshops.
• They will play a key role in elevating UX maturity across our digital platforms.
• Experience working within agile teams and designing for multiple devices and touchpoints is essential.
• The Product Team is based in Gothenburg, and we expect the selected candidate to work regularly on-site with the team.

Your responsibilities will include:

• Orchestrate all UX activities to drive the development of our digital solutions ensuring valuable, desirable and intuitive experiences.
• Collaborate effectively with cross-functional teams, including product managers, product owners, developers, and other stakeholders, fostering effective collaboration to deliver business value aligned with user needs.
• Communicate design concepts and rationale clearly to both technical and non-technical audiences.
• Elicit and translate user needs into concrete design artefacts such as wireframes and prototypes at various levels of fidelity, and run user evaluations
• Elevate the overall maturity level of UX practices, consistently monitoring usability performance across digital platforms.
• Demonstrate expertise in designing user experiences for various devices across diverse digital environments.
• Familiarity with agile delivery methodologies and experience in fast-paced, iterative development cycles.
• People leadership, building and growing the team’s skills, professional development, performance, and growth.

Qualifications:

• Bachelor’s or Master’s degree in a relevant field such as Human-Computer Interaction, Design, or a related discipline.
• 10+ years of experience in UX/UI design, with a proven track record of successfully leading design teams.
• Strong understanding of user-centered design principles and best practices.
• Excellent communication, collaboration, and presentation skills.
• Experience from agile development methodologies and collaboration with developers.
• Familiarity with design tools such as Figma, Sketch, or Adobe Creative Suite.

If interested, or you know someone that could be, please reach out and we can arrange a time to speak soon?