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Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market
Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.
Our technology mirrors our people - Smart, Innovative & Forward Thinking
www.geidea.net
To maintain competitive advantage as we grow, we are currently looking for new Product Manager - Card-Present Acquiring (Dubai)
Role summary
You’ll own product delivery and roadmap for card-present acquiring across all merchant segments (SME → enterprise) in the UAE. Your remit includes driving in-person payment acceptance products through card-scheme certifications, third-party integrations and strategic partnerships, and ensuring excellent merchant experience across all touch points.
Key responsibilities
- Own end-to-end product lifecycle for card-present acquiring and POS (hardware & soft-POS) across SME and enterprise merchants.
- Drive in-person payment acceptance in the UAE through card-scheme certifications, third-party integrations and strategic partnerships (acquirers, processors, device vendors, ISVs).
- Define and prioritise the product roadmap, success metrics and P&L outcomes for acquiring.
- Lead discovery and requirements capture with merchants and channel partners for attended and unattended card-present payment experiences.
- Specify integrations (ECRs, POS firmware/APIs, payment orchestration, partners) and own technical handoffs to engineering and partners.
- Actively support pre-sales, marketing and operations — produce GTM packs, sales enablement materials and operational runbooks to ensure best customer experience at every touch point.
- Work with risk, compliance and legal to meet local regulatory and legal requirements for all products/features.
- Monitor authorization rates, declines, onboarding times and merchant NPS — drive continuous improvements.
- Enable channel partners and ISVs with clear integration guides, certification assistance and partner programmes.
- 3–6+ years in product management within EMV payments, merchant acquiring, or POS ecosystems — direct card-present acquiring experience required.
- Proven track record in the Dubai / UAE market (merchant landscape, acquirers, PSPs, regulatory expectations).
- Experience delivering omni-channel solutions for SME and enterprise merchants (in-store POS, soft-POS/SDKs, mobile, web).
- Practical experience managing card-scheme certification processes and third-party integrations.
- Strong stakeholder management across commercial, engineering, operations, risk and partner teams.
C ustomer first - It’s embedded in our design thinking and customer service approach
O pen - Openness allows us to constantly improve and evolve
R eal - No jargon and no excuses!
B old - Constantly challenging ourselves and our way of thinking
R esilient – If we fail, we bounce back stronger than before
C ollaborative - We know that we can achieve a lot more as a team
We are changing lives by constantly striving for a better solution
Click apply below and become part of the Geidea story
Key Skills
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