Position Title: Coordinator, People & Culture

Full Time, Contract

Reports To: Director, Total Rewards 

I. Scope and Summary of Primary Responsibilities

Reporting to the Director, Total Rewards, the Coordinator provides administrative, project, and program support across key P&C functions, including learning and development, engagement, recognition, recruitment, and workforce planning.

The role requires strong research skills, accuracy, organization, and discretion, contributing to P&C effectiveness through data management, training coordination, documentation, and support for department-wide initiatives.

• Provides administrative and project support across Learning & Development, Talent Management, Recruitment, Total Rewards, and P&C Operations.
• Drafts and edits correspondence, maintains filing systems, and completes accurate HRIS data entry for employee life-cycle changes as required.
• Supports organizational events, meetings, and departmental initiatives.
• Conducts research on P&C topics and prepares ad-hoc reports, presentations, and dashboards.
• Assists with the development of training materials, onboarding guides, and learning resources.
• Coordinates leadership and training programs including scheduling, communications, attendance tracking, and session logistics.
• Facilitates onboarding and orientation sessions (virtual and in-person).
• Supports and maintains data management for training and development including learner participation, program utilization, and training effectiveness.
• Supports administration of the annual employee engagement survey, including logistics, communications, tracking, and reporting.
• Assists with post-survey action planning and related documentation.
• Compiles and formats annual salary increase spreadsheets and supporting materials for leadership review.
• Prepares and distributes annual increase letters with accuracy and confidentiality.
• Creates, updates, and maintains organizational charts aligned with organizational changes.
• Administers Awardco recognition points, including allocation, tracking, troubleshooting, and responding to employee inquiries.
• Supports seasonal and high-volume recruitment, including postings, resume screening, interview coordination, and reference checks.
• Supports onboarding logistics and completion of new hire documentation.
• Supports ad-hoc research and analytics projects related to training, engagement, and HR Operations.

III. Qualifications

Knowledge and Skill Requirements

• Advanced proficiency in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Strong interpersonal and customer service skills.
• High attention to detail, accuracy, and strong organizational skills.
• Experience in HRIS systems (e.g., ADP Workforce now) and strong data entry capability.
• Ability to work with confidential information and maintain strict discretion.

Experience and Education

• Post-secondary degree or diploma in Business Administration, Human Resources Management, or equivalent experience.
• 1-2 years of general Human Resources experience.
• Knowledge of employment legislation and best practices in HR administration.

Work Environment

• This incumbent works with private personal and confidential material.
• Hybrid office environment.
• Multiple and ongoing demands from employees and managers as well as project work.

CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.