Responsibilities

• Monitor, manage, and optimize core network infrastructure across data centers, cloud environments, and customer connectivity points
• Operate and maintain enterprise routers, switches, load balancers, wireless networks, and network monitoring tools
• Handle L2/L3 troubleshooting, incident response, and escalation for network performance or availability issues
• Manage VPN tunnels, MPLS/GRE/IPSec configurations, and inter-site connectivity
• Perform routine firewall rule updates and network access changes (low-complexity, operational level)
• Ensure network components align with operational standards, documentation requirements, and basic compliance expectations
• Support DR site network operations, redundancy planning, and capacity management
• Maintain accurate network topology, change logs, and configuration inventories
• Work with cloud and infrastructure teams for new service onboarding, network provisioning, and connectivity testing
• Assist during audits by providing network operation-related documentation
• Participate in root cause analysis and contribute to continuous improvement of network operations processes
• Conduct packet analysis and threat investigation on suspicious activities

Qualifications

• Bachelor’s degree in Computer Engineering, Electrical/Electronics Engineering, or a related field
• 3–5+ years of hands-on experience in enterprise network operations
• Strong knowledge of routing, switching, VLANs, STP, BGP/OSPF, and traffic optimization
• Experience with enterprise network platforms (Cisco, Juniper, HP/Aruba, or equivalent)
• Familiarity with VPN technologies, IPSec/GRE/MPLS, and load balancing
• Understanding of network monitoring tools (Zabbix, SolarWinds, PRTG, or similar)
• Ability to troubleshoot L2/L3 incidents and manage operational changes in a structured environment

Preferred Skills & Certifications

• CCNA, CCNP Enterprise, JNCIS/JNCIP, or equivalent
• Basic exposure to firewall operations (Palo Alto, Fortinet, Cisco ASA, or Check Point)
• Understanding of ITIL processes and experience working in NOC/SOC/large-scale operations teams