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- Full-Time | Onsite 5 Days per Week
- Report to Head of IT
- Lots of Perks
You'll work closely with the Head of IT to ensure stable, secure, and scalable systems that support a growing and technology-enabled organisation.
Key Responsibilities: Infrastructure & Networking
- Manage and maintain LAN, WAN, WLAN, VPN, and firewall systems.
- Support and configure Windows and Linux servers, Microsoft 365, and Azure environments.
- Troubleshoot performance and connectivity issues across on-premise and cloud systems.
- Assist in system upgrades, patching, and hardware lifecycle management.
- Monitor and respond to security alerts in alignment with frameworks (Essential Eight, ISO 27001, NIST).
- Conduct regular vulnerability assessments and implement remediation activities.
- Support security audits and contribute to risk management plans.
- Provide support for cloud platforms (Microsoft 365, Azure) and assist in cloud migration projects.
- Maintain accurate technical documentation — including network diagrams, DR plans, and system configurations.
- Contribute to automation, monitoring, and system improvement initiatives.
- Act as the first point of escalation for technical issues.
- Communicate clearly with non-technical users and external vendors.
- Deliver high-quality, timely customer support across venues.
- Balance BAU and project work while maintaining excellent service delivery.
- Share knowledge within the IT team to foster continuous improvement.
- Maintain professionalism and presentation consistent with organisational standards.
- 3+ years' experience in infrastructure, networking, or technical support roles.
- Hands-on experience with Microsoft 365, Azure, and Windows Server environments.
- Strong knowledge of networking (TCP/IP, VLANs, VPNs, Firewalls, DNS).
- Exposure to Linux systems, scripting (PowerShell, Bash, Python), and automation tools (Ansible).
- Understanding of cyber security frameworks and best practices.
- Excellent communication and stakeholder engagement skills.
- Work across a diverse and engaging environment — no two days are the same.
- Partner with a supportive IT leader who values growth, collaboration, and autonomy.
- Be part of a business modernising its infrastructure and uplift in technology maturity.
Key Skills
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