We are looking for a Learning Technology Consultant to support clients in managing and improving their digital learning environments. The role involves working with learning management systems, handling support tasks, and ensuring high-quality service delivery.

Requirements:

• Excellent oral and written communication skills in Latvian and English
• Proven experience working with learning technologies or in a similar digital learning role
• Confident user of Microsoft Office and digital platforms
• Strong analytical and problem-solving skills
• Detail-oriented, structured, and highly responsible
• Excellent interpersonal skills and ability to build and maintain strong customer relationships
• Good understanding of how learning management systems work

Considered an advantage:

• Experience with Cornerstone LMS and/or other learning management systems
• Experience working with ServiceNow

Responsibilities:

• Support and consult clients in the implementation and ongoing use of learning technologies
• Maintain and configure learning systems and keep related client data and records up to date
• Manage support tasks and ensure consistent delivery according to agreed processes and service standards
• Handle support operations in the ticketing system (INTEA and client mailboxes)
• Monitor and improve the quality of deliverables in accordance with service level agreements
• Participate in client meetings and act as a point of contact for internal and external stakeholders
• Contribute to continuous improvement of tools, processes, and client experience

What we offer:

• Full-time, flexible working hours
• Temporary role until 31 December 2026, with a possible extension
• Salary EUR 1700–2000 gross, depending on experience
• A cosy and fun office environment
• Supportive team of professionals