The Lead Project Manager will drive complex projects and enhance project management processes within the Managed & Professional Services (M&P) department. The ideal candidate will have a strong background in project management, excellent stakeholder management skills, technical expertise in IT infrastructure, cloud, network , security services and the ability to collaborate effectively with multiple teams and external vendors

Responsibilities

• Project Leadership: Develop and manage the project planning, scheduling, budgeting, execution, and delivery of cross-functional infrastructure projects, including data center upgrades and cloud and network migrations, ensuring they align with organizational objectives.
• Process Enhancement: Enhance processes by identifying opportunities to improve and streamline project management within the infrastructure domain, applying best practices to boost efficiency.
• Stakeholder Management: Develop and sustain robust relationships with key stakeholders, regularly communicating project status, risks, and dependencies.
• Dependency Mapping: Work with cross-functional teams to identify and manage dependencies, ensuring smooth project execution and delivery.
• Project Scheduling: Create and maintain detailed project schedules, monitor progress, and adjust timelines as needed to achieve project milestones.
• Reporting: Compile and present comprehensive project reports to senior leadership, emphasizing key metrics, challenges, and accomplishments.
• Team Collaboration: Cultivate a collaborative environment among project teams of IT Engineers, Architects, Vendors and business leaders, promoting open communication and knowledge sharing to drive project success.
• Future Leadership: Establish yourself as a potential future leader in the project management function within M&P, contributing to strategic planning and decision-making.

Requirements:

• Bachelor’s degree in computer science, Information technology, Business Administration or equivalent.
• Relevant project management certifications (e.g., PMP, PRINCE2) is a must
• Familiarity with ITIL, Agile, and DevOps methodologies
• 5–8 years of experience managing IT projects, including:
• IT infrastructure (servers, storage, data centers)
• Network architecture and operations
• Cloud platforms (AWS, Azure, GCP)
• Cybersecurity and compliance frameworks
• Proven track record of successfully managing complex, cross-functional projects in a global environment from planning to close-out of projects.
• Ability to manage multiple concurrent projects in a fast-paced environment
• Technical knowledge of Data Center, Cloud, Networking, and Managed Security Services.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall) and tools.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Strong analytical and problem-solving skills, with keen attention to detail.
• Adaptability – thrives in dynamic environments and adjusts to shifting priorities.
• Conflict resolution – handles disagreements constructively and maintains team cohesion
• Experience in process improvement and change management.
• Having Transition Management experience is a plus