Role Overview

The organisation is expanding its security function and is seeking a Security Analyst / Engineer with MSP experience and a solid grounding in security principles across a broad technical stack. The ideal candidate will be proactive, technically capable, and comfortable supporting both internal teams and customers on security-related matters.

Key Responsibilities

• Monitor and respond to security alerts, incidents and queries.
• Provide support to internal staff and customers with security-related enquiries.
• Manage Cyber Essentials and Cyber Essentials Plus renewals on behalf of customers.
• Assist with vulnerability management activities and remediation efforts.
• Support implementation of DMARC-related projects.
• Deliver security product implementations and best-practice security configurations at customer sites.
• Monitor and manage platforms such as Mimecast, email filtering, awareness training tools, antivirus solutions and Microsoft 365 security features.
• Deliver Microsoft 365 Security and Intune deployment projects.
• Work on various ad-hoc customer security projects as required.

Skills, Knowledge & Experience

• Ability to work independently and take initiative.
• Excellent written and verbal communication skills.
• Strong passion for information and cyber security.
• Good knowledge of Microsoft environments (Windows Server, Windows Desktop, Office 365, Exchange, etc.).
• Working knowledge of the Microsoft 365 Security & Compliance Centre.
• Understanding of networking and security fundamentals (Network+, Security+ or SSCP advantageous).
• Strong understanding of EDR/MDR technologies and vulnerability management tools.
• Experience supporting Cyber Essentials and Cyber Essentials Plus audits.
• Experience with antivirus and mail gateway solutions (preferably SentinelOne, Sophos and Mimecast).
• Competence in vulnerability scanning and associated remediation.
• Knowledge of security hardening best practices for both on-premise and cloud environments.

Personal Attributes

• Flexible, adaptable and calm under pressure.
• Eager to learn and continuously develop.
• Honest, dependable and well-presented.
• Personable and a strong team player.
• Able to explain technical concepts clearly to non-technical users.
• Analytical mindset with determination to troubleshoot issues through to completion.
• Willing to travel to customer sites for meetings and installations.