Company Description

Shepherd™ provides the first and only NetSuite-native, mobile-enabled field service and preventive maintenance management solution. The platform helps customers effectively manage customer and internal fixed assets while ensuring Health & Safety compliance. With features such as automated supply chain and preventive maintenance forecasting, Shepherd streamlines field service workflows. Its user-friendly dashboards, service reporting, and contract-to-order capabilities enhance operational efficiency and reduce lost revenue from missed service calls. Shepherd is dedicated to enabling seamless asset management for businesses, improving service delivery and customer satisfaction.

Role Description

This is a full-time, on-site Product Manager role based in Tallinn. The Product Manager will collaborate with cross-functional teams to oversee product development, prioritise features, and align product strategies with business goals. Day-to-day tasks include defining product roadmaps, gathering and analysing user requirements, managing timelines, and ensuring the successful delivery of innovative solutions. Additionally, the Product Manager will work closely with stakeholders to identify opportunities for product enhancements and market expansion.

Qualifications

• Product management experience, including defining product roadmaps and managing feature development.
• Strong skills in requirements gathering, market analysis, and user research to inform product strategy and development.
• Experience with cross-functional collaboration, working effectively with developers, designers, and stakeholders.
• Understanding of field service management, preventive maintenance, or relevant industries is advantageous.
• Excellent communication, problem-solving, and project management skills.
• Bachelor’s degree in Business, Engineering, Computer Science, or a related field; relevant certifications are a plus.
• Proficiency in using CMMS, CRM, or ERP tools is beneficial.

Perks

• Office in the buzzling city center, Rotermanni quarter
• Career Growth Opportunities
• Continuous Learning & Self-Development
• Free NetSuite certification exam opportunity
• International Working Environment
• Monthly Bonus for Employees with Children under 18
• Remote working possibility 1x per year for a week in Malaga, Spain (flights up to 350 EUR compensated, free accommodation) *subject to approval
• Teamwork Experience