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Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective
Do you thrive in a fast-paced, creative environment? We are a dynamic and award-winning in-house creative studio. Our team is a collective of thinkers, creators, and doers who are passionate about delivering outstanding creative solutions.
We are currently seeking a Creative Project Coordinator to join our team and contribute to the seamless execution of our projects.
The Opportunity:
You will plan, resource, and operationally drive creative projects end-to-end, ensuring requests are delivered reliably, and represent the firm consistently. You act as the studio’s operational front door: translating briefs into scope and timelines, coordinating resources, enforcing process and quality standards, and partnering with stakeholders to deliver right first-time outcomes.
Key Responsibilities:
- Intake and scoping: capture objectives, audiences, constraints and success metrics at intake; working with the function leads, propose a realistic scope, timeline, and resource plan.
- Project planning and tracking: build detailed project plans with milestones, owners and dependencies; maintain status updates, risk logs and contingency steps; proactively surface blockers and mitigation options.
- Resource and capacity management: align the right skillsets to project needs, monitor utilization across studio teams, and recommend reallocations to avoid recurring fire-drills.
- Process stewardship: ensure consistent use of intake systems, templates, version control and file hygiene; follow and improve workflows to reduce lead time and create predictable outcomes.
- Brand positioning and quality assurance: position work to represent the firm authentically and consistently; use standard approaches first and escalate custom treatments intentionally for approval; coordinate final checks focused on alignment to brief and client outcomes.
- Stakeholder partnership and service: be the primary point of contact for stakeholders; explain trade-offs, offer clear options (for example, “two ways to approach this”), and manage expectations with empathy and professionalism.
- Responsible use of tools and AI: leverage productivity and AI tools to improve planning and efficiency while adhering to ethical, legal and brand guardrails.
How success is measured:
- Ensure projects are delivered on time and in line with agreed milestones (excluding client-driven changes).
- Ensure consistent intake and process adherence, including use of templates, version control, and file‑hygiene practices.
- Act as the brand positioning gatekeeper: apply standard-first approaches and document approvals for custom treatments.
- Provide clear, constructive stakeholder service by presenting trade-offs, options, and timely status updates.
- Minimise last‑minute escalations through proactive planning, early questions, and risk mitigation.
Your Qualifications:
- Proven project management experience delivering multi-stakeholder creative work on time and on brief.
- Exceptional communication and stakeholder management: able to present trade-offs, difficult news and recommended solutions clearly and calmly.
- Strong operational discipline: demonstrated habits in timeliness, intake management, version control and file hygiene.
- Brand literacy: the ability to position work to meet firm standards and to judge when custom treatment is required.
- Familiarity with project-management systems (Wrike, Jira, Smartsheets or equivalent), cloud file systems and creative review workflows; experience with AI productivity tools is a plus.
- Mindset: solution-oriented, proactive, disciplined and empathetic under pressure.
- Excellent communication skills and the ability to collaborate effectively within a team in English
What we can offer you:
- Full time job contract with an attractive compensation package
- Flexible benefits package which you can tailor to your needs (e.g. private health care, insurance, sport card, lunch card, gift card, saving plan, pension plan)
- Opportunity for professional growth in a stable, global company
- Access to mentoring and training programs
- Inclusive culture with Employee Resources Groups and CSR activities
- Working in diverse and dynamic teams, friendly and flexible workplace that promotes work-life balance
- A range of digital collaboration and online communication tools to support effective team work
- Various social initiatives and learning opportunities adapted for virtual settings
- Fresh fruit, beverages and snacks while working in our modern office near the city center.
Why join us at Oliver Wyman?
At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!
- We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
- We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
- We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
- We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
- We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
- We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.
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