Office Manager

Location: Dubai, UAE

Department: Corporate Office

Reports to: CEO & COO

Experience Required: Minimum 5 years in a corporate hospitality environment

Position Overview

The Office Manager is responsible for ensuring the smooth and efficient day-to-day operations of the Chedi Hospitality corporate office. This role provides direct executive support to the CEO and COO, oversees office administration, manages corporate communication flow, and maintains a professional, organised, and service-oriented environment that reflects the standards and values of The Chedi brand.

The ideal candidate brings strong organisational skills, discretion, and a proactive approach, with solid experience in a luxury hospitality corporate setting.

Key Responsibilities

• Executive Support (CEO & COO)
• Manage executive calendars, schedule appointments, and coordinate complex meetings.
• Organise travel arrangements, itineraries, and logistical support for domestic and international trips.
• Prepare briefing documents, presentations, and reports as required.
• Ensure timely follow-up on internal and external communications and pending actions.
• Maintain strict confidentiality on all sensitive matters.
• Office Administration
• Oversee daily office operations, supplies, and general upkeep of the workspace.
• Act as the primary point of contact for vendors, service providers, and building management.
• Manage office budgets, expense tracking, and procurement processes.
• Ensure compliance with corporate policies, administrative procedures, and brand standards.
• Coordination & Communication
• Serve as a liaison between the CEO/COO and internal departments across multiple properties.
• Draft and circulate memos, announcements, meeting minutes, and follow-up actions.
• Support the organisation of corporate events, workshops, and leadership meetings.
• Facilitate smooth flow of information and ensure timely communication across the corporate office.
• HR & Administrative Support
• Assist with onboarding administrative tasks for corporate new joiners.
• Maintain updated corporate staff records, calendars, and shared office documentation.
• Support in coordinating performance review cycles, travel approvals, and corporate compliance tasks.
• Project Assistance
• Provide administrative support on special projects led by the CEO and COO.
• Track project progress, prepare updates, and coordinate cross-functional input.
• Ensure deadlines are met and relevant stakeholders remain aligned.
  
  

Qualifications & Experience

• Minimum 5 years' experience in a similar Office Manager or Executive Assistant role within a luxury hospitality corporate environment.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.
• Strong command of written and spoken English; additional languages are an advantage.
• Advanced proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
• Excellent organisational skills and the ability to manage multiple priorities simultaneously.
• High level of professionalism, discretion, and cultural sensitivity.
• Strong interpersonal skills with the ability to communicate effectively at all levels.
  
  

Key Competencies

• Proactive and solutions-focused
• Strong attention to detail
• Professional demeanour and service-oriented mindset
• Ability to work under pressure and meet tight deadlines
• Reliable, discreet, and trustworthy
• Strong coordination and multitasking ability