Digital Product Manager

Location

Toronto, Hybrid, 4 days on site

Language

Strong written and verbal communication skills in English

Background Check Requirement

Criminal record check required

About the Opportunity

Our client, a leader in the retail sector, is looking for an Associate Product Manager to help shape the future of in-store digital experiences. In this role, you will support the digital evolution of brick-and-mortar locations, contributing to initiatives that improve how customers shop and how store teams operate each day.

You will work closely with cross-functional partners across business, technology, and store operations. Your work will directly influence customer satisfaction, enhance the efficiency of in-store teams, and contribute to a more connected and innovative retail environment.

What’s in it for You

You will join a collaborative and people-focused environment where innovation, experimentation, and continuous learning are highly valued. This is a place where digital ideas come to life, and your contributions will be visible and meaningful.

You will gain exposure to senior leaders, be supported by a team that embraces growth, and work in a culture that encourages curiosity, balance, and new perspectives.

Your Responsibilities

• You will gather requirements from multiple teams and manage end-to-end delivery of digital and eCommerce-related projects.
• You will collaborate with business and IT partners to define objectives, scope, timelines, and delivery plans.
• You will develop business cases and kick-off plans to introduce new digital capabilities in a sustainable way.
• You will analyze product performance, customer behavior, and market trends to guide enhancements.
• You will define feature requirements, write clear specifications, and support development teams through delivery.
• You will manage third party vendors, including RFPs, negotiations, and contract oversight.
• You will lead business acceptance testing in lab settings and support training for operational hand off.
• You will maintain open communication across functions, manage risks, resolve issues, and propose alternative solutions.
• You will prepare and deliver project updates to Dealers, Executives, and cross-functional groups.

Skills and Qualifications

• 5+ years of experience in Retail, Fulfillment, Order Management, Store Operations, Digital, or eCommerce.
• 2+ years managing medium to large complex projects using Agile methodology.
• Experience developing budgets, cost benefit analyses, and responding to financial queries.
• Strong analytical thinking, problem solving, and prioritization skills in a matrixed environment.
• Skilled in presentations, documentation, and stakeholder engagement at all levels.
• Excellent communication, relationship building, and influencing abilities.
• Experience with JIRA and Confluence is an asset.

Note from the Hiring Manager

“We are looking for someone who thrives in ambiguity, enjoys solving complex problems, and wants to make a real impact on how our customers experience our stores. If you love collaborating, exploring new ideas, and seeing your work come to life, this role is for you.”

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.