Innoscribe is at the forefront of transforming customer experiences with next-generation AI-powered solutions. We specialize in enabling businesses of all sizes, from local service providers to large e-commerce platforms, to develop deeper connections with their customers. Our intelligent solutions, including chatbots, AI Voice Calling Assistants, and autonomous AI agents, deliver personalized interactions tailored to individual brand identities. By offering friendly, responsive, and informative support, our tools enhance customer service teams and help businesses engage and convert their audience effectively.

This is a full-time remote role for a Product Manager. The Product Manager will oversee the development and lifecycle of AI-powered customer experience products, collaborating with cross-functional teams including engineering, design, and marketing. Key responsibilities include conducting market research, defining product roadmaps, managing product backlogs, and ensuring timely delivery of high-quality solutions that align with business objectives. The role also involves gathering user feedback and analyzing data to drive product enhancements and shape strategic decisions.

• Strong product management skills, including product lifecycle management and roadmap planning
• Experience conducting market research, user interviews, and competitive analysis to define product features
• Proficiency in project management tools and agile methodologies
• Excellent communication and stakeholder management skills
• Understanding of AI technologies, customer experience solutions, and user-centric product design is preferred
• Ability to analyze and interpret data to inform product decisions
• Proven ability to collaborate with cross-functional teams and deliver results
• Bachelor's degree in Business, Computer Science, or a related field; MBA or equivalent is a plus
• Prior experience in customer experience, SaaS, or AI-driven product management is advantageous