Network Administrator II

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Years of Experience: 9 years of experience

Education Requirements: Bachelor’s degree in computer science, Information Systems, Engineering, or related field, or equivalent practical experience

Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering. Services shall include, but are not limited to, technical assistance for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software lifecycle support; and management of escalation across all tiers.

Position Description: The Network Administrator II or equivalent is responsible for managing and maintaining the agency's Cisco network infrastructure. This role involves overseeing the deployment, configuration, and support of Cisco network devices, ensuring optimal performance, security, and availability.

Responsibilities

Installing, configuring, and maintaining Cisco network devices, including routers, switches, and firewalls.

• Networking cabling installation and management, including copper and fiber.
• Monitoring and optimizing the performance of the network, ensuring efficient resource allocation and minimal downtime.
• Diagnosing and resolving network issues, including connectivity, performance, and security problems.
• Ensuring the security of the network by applying patches, updates, and security configurations to Cisco devices and Cloud network configurations.
• Maintaining detailed documentation of network configurations, procedures, and policies.
• Working closely with other IT teams to support network needs and integrate network solutions with other systems.
• Responding to network alerts and resolving network infrastructure problems.
• Providing configuration management components to include configuration documentation and network diagrams.
• Providing technical support on existing and emerging technologies, planning and execution of technology projects, execution of technology related tasks and initiatives.
• Researching and reporting on new technologies and how they provide value to the organization.
• Performing hardware installation and support configuration of IT network systems in NCUA on-prem environments.
  
  

Requirements

Required Skills:

• Bachelor’s degree in computer science, Information Systems, Engineering, or related field.
• Cisco Certified Network Professional (CCNP) required or 7 yrs of experience in relevant IT area
• Public trust security clearance
  
  

Preferred Skills

• None
• Soft Skills:
• Organizational Skills: Can plan and prioritize work. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail.
• Team Work: Able to enthuse and maintain project interest. Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way.
• Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills.
• Quantitative Management: Ability to determine process measures and track to determine process effectiveness and efficiency.
• Results oriented: Able to drive things forward regardless of personal interest in the task.
  
  

Benefits

SES provides a competitive salary and the following benefits:

• Medical
• Dental
• Vision
• AD&D
• STD
• LTD
• Company paid Life Insurance
• 401k with employer contribution
• Paid Time Off
• Pet Insurance
  
  

If you have questions about this posting, please contact [email protected]