Job Title: Scrum Master

Role Overview

We are looking for a proactive and skilled Scrum Master to lead agile project delivery by guiding teams in Scrum practices, removing impediments, and ensuring efficient collaboration. The ideal candidate should be passionate about servant leadership, continuous improvement, and enabling teams to deliver high-quality software products.

Key Responsibilities

• Conduct and facilitate all Scrum ceremonies including Sprint Planning, Daily Scrum, Sprint Retrospectives, Sprint Reviews/Demos, etc.
• Remove impediments or guide the team to resolve obstacles by coordinating with the right stakeholders
• Work closely with the Product Owner for backlog refinement, prioritization, and continuous feature delivery
• Implement, maintain, and optimize Scrum processes using tools like Microsoft TFS, JIRA, or other agile project management tools
• Monitor daily team activities, task progress, and project timelines through project management tools
• Act as a servant leader and Scrum coach for both technical and non-technical team members throughout the project lifecycle
• Continuously analyze team performance and improve Scrum efficiency
• Provide hands-on support when necessary to address lower-level issues
• Communicate effectively with internal and external stakeholders, including clients
• Handle conflict resolution, negotiations, and influence decision-making to drive outcomes
• Prepare high-level documentation such as SRS, SDD, and other project artifacts as needed

Required Qualifications & Skills

• Strong understanding of Agile/Scrum methodologies
• Excellent communication, negotiation, and interpersonal skills
• Ability to mentor and motivate cross-functional teams
• Good analytical, problem-solving, and decision-making capabilities
• Proficiency in TFS, JIRA, or similar project management tools
• Strong attention to detail with the ability to dive deep into issues when required
• Self-driven, proactive, and able to take initiative
• Strong client interfacing and stakeholder management experience

Preferred

• Scrum Master certification (CSM/PSM or equivalent)
• Experience preparing technical documentation