Assistant Manager - Network Operations & Support
Tata CommunicationsIndia15 days ago
Full-timeInformation Technology
Track This Job
Add this job to your tracking list to:
- Monitor application status and updates
- Change status (Applied, Interview, Offer, etc.)
- Add personal notes and comments
- Set reminders for follow-ups
- Track your entire application journey
Save This Job
Add this job to your saved collection to:
- Access easily from your saved jobs dashboard
- Review job details later without searching again
- Compare with other saved opportunities
- Keep a collection of interesting positions
- Receive notifications about saved jobs before they expire
AI-Powered Job Summary
Get a concise overview of key job requirements, responsibilities, and qualifications in seconds.
Pro Tip: Use this feature to quickly decide if a job matches your skills before reading the full description.
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
DDI Engineer.
Roles
& Responsibilities
Serves
as primary support lead of DDI operations by managing customer devices and
end-to-end services. Responsible for maintaining the committed customer SLAs
& network uptime.
Provide Level-2 technical
support for all DDI activities
Need to take end
to end ownership DDI related issues/queries and provide resolutions.
Manage the
performance of the overall DDI network and its elements and fixes issues. Performs migration activities. Recommends
systems improvements to overall network to maintenance impacts. Performs
preventative and routine maintenance activities. Maintains network performance
by performing network analysis, and performance tuning; troubleshooting network
problems; escalating problems to vendor.
Work
with vendors and internal support teams to update, maintain, and patch all
network infrastructure.
Create and maintain design documents
ensure that all EWOs and Test Cases are complete
Work with account teams and/or clients to
determine how to apply new DDI service offerings to meet business needs and
Requirements
Ensure data integrity of production, backup,
and DRA Enterprise database Review and perform basic trending analyses under
this area of responsibility.
Responsible for any incidents and all root
cause and corrective action for the account
Peer review architecture and engineering
documents
Key
Competencies & Skills
Education & Qualifications
Engineering
Graduate
Special Condition
Candidate should be
open to work in flexible shifts.
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
DDI Engineer.
Roles
& Responsibilities
Serves
as primary support lead of DDI operations by managing customer devices and
end-to-end services. Responsible for maintaining the committed customer SLAs
& network uptime.
Provide Level-2 technical
support for all DDI activities
Need to take end
to end ownership DDI related issues/queries and provide resolutions.
Manage the
performance of the overall DDI network and its elements and fixes issues. Performs migration activities. Recommends
systems improvements to overall network to maintenance impacts. Performs
preventative and routine maintenance activities. Maintains network performance
by performing network analysis, and performance tuning; troubleshooting network
problems; escalating problems to vendor.
Work
with vendors and internal support teams to update, maintain, and patch all
network infrastructure.
Create and maintain design documents
- Implement DDI deployments and upgrades/migrations
ensure that all EWOs and Test Cases are complete
Work with account teams and/or clients to
determine how to apply new DDI service offerings to meet business needs and
Requirements
Ensure data integrity of production, backup,
and DRA Enterprise database Review and perform basic trending analyses under
this area of responsibility.
Responsible for any incidents and all root
cause and corrective action for the account
Peer review architecture and engineering
documents
- Provide
Key
Competencies & Skills
- Strong fundamental and in depth hands on experience with DNS and Enterprise alliances like Infoblox and Bin
- Experience on configuring of Infoblox appliances for DNS and DHCP services,
- DHCP and DNS administrative services utilizing the Infoblox GUI etc. Very good working knowledge on IP segmenting of subnets. IPV4/IPV6 structure.
- Good understanding of Infoblox, Grid Master, Grid Members deployment and maintenance
- Overseeing resource records in domains covering a records, CNAMES, and alias of DNS names and URL’s.
- Enacting object policies and profiles.
- Managing servers, networks, subnets, and objects– DNS/DHCP pushes as well as Stop/Clean/Start.
- Use of basic Cisco network engineer skills for accessing switches and routers.
- Network trouble shooting tasks and incident management stemming from project implementations.
- Managing NTP servers – Chronos.
- Working with other IT staff and vendor representatives on projects, installations, moves, changes, troubleshooting, documentation and servicing.
- Understand customer requirement & design a solution & then implement the same.
- Good knowledge of all LAN switching technologies e.g. Spanning Tree, VLAN management and VTP concepts etc.
- Working knowledge of firewalls.
- Good to have
Education & Qualifications
Engineering
Graduate
Special Condition
Candidate should be
open to work in flexible shifts.
Key Skills
Ranked by relevanceReady to apply?
Join Tata Communications and take your career to the next level!
Application takes less than 5 minutes