Senior Backend Software Engineer

Help us shape the future of mobility

At Volvo Cars, we’re on an exciting journey to shape the future of mobility. We’re building direct relationships with customers, and aim to be a leader in new technology. It’s so exciting – we’re well on our way on our journey towards full electrification. Join us and become a part of our vision for the future – a future that's both exciting and a catalyst for positive change.

Let's introduce ourselves

Would you like to influence and craft the technical strategy that enables Volvo Cars to grow and reach our goal of being an electric car company by 2030? Great, then we would like you to join our Cluster as a Senior Backend Engineer with experience in Java/Kotlin!

The Customer Care and Support Cluster is a part of the Commercial Digital (CD) group, and our mission is to provide our customers with a personalized, hassle-free, and cost-efficient customer care and support experience. We support the rest of the organization in using our tools to attend to the customers in the best possible way. We’re looking for someone to support us in crafting a high-quality ecosystem that spans multiple product teams. We have only just begun this journey in earnest, and you’ll be joining us at a time when you can really have a great impact and contribute to setting the tone for the next chapter in customer’s journey!

What You'll Do

Join our innovative team to build and scale AI-driven solutions using ChatGPT. In this role, you will have the opportunity to develop an Agentic AI Bot, including creating a knowledge solution to ground its responses. You'll gain hands-on experience in leveraging ChatGPT's logical reasoning to autonomously choose the right APIs for responding to user input, while also learning how to scale the AI by utilizing a knowledge graph. This is a unique chance to expand your expertise and be at the forefront of AI innovation. You will be enhancing our customer experience with a focus on building backend services primarily using REST APIs and GraphQL. We use mainly Java/Kotlin with Kafka, Postgres, Elasticsearch to set up services. We also use Elasticsearch APM for our dashboards, Prometheus/Grafana. We deploy our applications in Kubernetes and Azure, using tools like GitHub Actions, Jenkins, among others. You will collaborate closely with both backend, frontend engineers and AI engineers within a cross-functional product team. Your primary objective will be to enhance and optimize our first contact resolution within the customer care domain.

What You'll Bring

We believe that you...

• Are an experienced backend engineer who’s worked on several products in the past
• Have knowledge of Java/Kotlin, and you feel comfortable working in a
• Docker/Kubernetes/Cloud setup
• Have solid understanding of Kafka, Postgres or similar
• Have solid understanding of microservices, be able to create/improve software architecture
• Are able to convert business requirement to technical design and concrete tasks
• Know how to quantify problem, e.g. use SLO/SLI to drive improvement
• Knowledge in hosting and monitoring of resilient microservices.
• Be able to identify bottlenecks and optimize performance, scalability and so on
• Have experience in authentication and authorization solution
• To be effective in this role, you need to take charge as well as be a collaborator.
• You should have the ability to drive and create commitment
  
  

Location : Stockholm

Ready to Take the Next Step?

Please submit your application through our career page. Due to GDPR regulations, we’re unable to store or consider applications from other platforms. Make sure to submit your application in English. Once your application is successfully submitted, you’ll receive a confirmation email. Applications are open until 18th of Jan 2025. We’re excited to get to know you!

Volvo Cars – driving change together

Volvo Cars’ success is the result of a collaborative, diverse and inclusive working environment. Today, we’re one of the most well-known and respected car brands, with around 43,000 employees across the globe. At Volvo Cars, your career is designed around your skills and aspirations, so you can reach your fullest potential.

And it’s so exciting – we’re well on our way on our journey towards full electrification. We have five fully electric cars already on the market, and five more on the way. Our fully-electric and plug-in hybrid cars combined make up almost 50 per cent of our sales. So come and join us in shaping the future of mobility. There’s never been a more rewarding time to play your part in our inspiring and creative teams!