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Key Responsibilities:
- Develop, maintain, and automate daily, weekly, and monthly MIS reports related to operations, fraud incidents, productivity, and performance KPIs.
- Design and manage dashboards for senior management using Excel, Power BI, Tableau, or similar reporting tools.
- Analyze fraud-related data to identify trends, anomalies, and high-risk patterns and provide actionable insights for Fraud and Operations teams.
- Perform data cleansing, validation, and reconciliation to ensure data accuracy and integrity across all systems and reports.
- Maintain centralized databases and reporting repositories in compliance with data governance and banking security standards.
- Collaborate with Fraud, Risk, Operations, and IT teams to translate business requirements into analytical reporting solutions.
- Conduct root-cause analysis for operational deviations, fraud spikes, or KPI underperformance and provide recommendations.
- Generate ad-hoc analytical reports and management presentations as required by business leadership.
- Monitor data flows from multiple systems and proactively resolve data mismatches or reporting gaps.
- Ensure confidentiality, accuracy, and compliance with internal policies and regulatory requirements when handling banking data.
- Support internal and external audits by providing accurate reports and validating reported figures.
- 2–5 years of experience in MIS reporting, data analytics, fraud analytics, or operations analytics, preferably in a banking or financial services environment.
- Hands-on experience building dashboards and automated reports.
- Experience working with fraud monitoring, core banking, or transaction processing systems is preferred.
Key Skills
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