Cybersecurity Support Associate

Are you passionate about cybersecurity and eager to work in a dynamic, global environment? At PwC, our team focuses on protecting organizations from cyber threats through advanced technologies and innovative strategies.

What you’ll do:

• Provide comprehensive security solutions across multiple domains.
• Respond to ServiceNow tickets with troubleshooting guidance and remediation recommendations.
• Follow Standard Operating Procedures (SOPs) and Technical Service Guides (TSGs).
• Assist users with daily technical issues and maintain high-quality service.
• Perform application security design reviews and integrate security controls throughout the Secure Development Lifecycle (SDL).
• Collaborate with engineering teams to implement security requirements across development, QA, staging, and operations phases.

What we’re looking for:

• Strong knowledge of cybersecurity and information security principles.
• Experience using ticketing systems (ServiceNow).
• Ability to follow SOPs and technical guides to resolve issues.
• Excellent communication and customer service skills.
• Problem-solving skills and attention to detail.
• Advanced English (spoken and written).
• Adaptability and quick learning mindset.

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.