UI (CX) Designer

myGwork - LGBTQ+ Business CommunityNetherlands17 days ago

Full-timeDesign, Art/Creative +1

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This job is with TomTom, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

What you'll do

Design exceptional customer experiences across TomTom's digital ecosystem, flawlessly bridging buyer experiences (TomTom.com, demos, specials) and developer-focused touchpoints (API, SDK and map data documentation, interactive playgrounds, user dashboards)
Shape and own visual direction for diverse user journeys-from developers integrating APIs to decision-makers, procurement teams, evaluating solutions
Bridge technical and commercial experiences, ensuring great customer experience from awareness, evaluation, purchase, usage and retention
Transform complex technical concepts and product value propositions into customer focused, intuitive, accessible interfaces through visual storytelling
Design conversion-optimized experiences for buyer journeys while maintaining exceptional usability
Partner with product, engineering, marketing, sales, and developer relations to shape solutions driven by user research and business insights
Design conversion-optimized experiences for the buyer journeys
Advocate for design excellence and best practices across both commercial and developer experiences
Contribute to and elevate TomTom's brand identity and design system, creating reusable patterns that scale across diverse UIs and use cases
Mentor designers through design critiques and knowledge sharing

What you'll need

Bachelors or Master's degree in UX / UI Design or related field
Recent 5+ years of experience solving B2B Customer Experience challenges, through inspiring visuals, digital solutions and Web UIs
Highly desired previous experience working on digital transformation and change management projects in agencies or consultancies
Strong portfolio demonstrating successfully developed and shipped conversion-focused experiences such as interactive developer content, inspiring demos and product marketing pages
Proven ability to design for diverse audiences: technical developers, designers, business buyers and procurement stakeholders
Systematic approach to design with proven experience building and maintaining scalable design system
Understanding of conversion optimization, user psychology, and persuasive design alongside usability principles
Ability to balance business goals, technical constraints, and user needs
Hands-on expertise with modern design tools (Figma) and understanding of front-end technologies (HTML, CSS, JavaScript)
Resourceful and solution oriented, comfortable switching context, flexibility to adapt to a fluid landscape and deliver value fast
Strong ownership and time-management from discovery through delivery, managing multiple initiatives simultaneously
Outstanding communication and stakeholder management skills across different levels of technical and commercial teams
Curiosity, drive for experimentation and personal growth.
Proactive and a positive attitude

Key Skills

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