Ascenda
Staff Software Engineer, Rewards Content
AscendaSingapore18 days ago
Full-timeEngineering, Information Technology
Great to Meet You! We are Ascenda

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement.

We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Robinhood, Ramp, HSBC, Virgin Money (Australia), SMBC (Japan), ICBC (China), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.

We are a thriving global Loyalty as a Service company and experiencing rapid expansion. Join our dynamic finance team as one of its earliest leaders, contributing to the development of our financial planning strategies as we strive for hypergrowth. Our team spans 20 cities worldwide, with dual headquarters in Singapore and New York, totaling 250 team members.

Join us as a Staff Software Engineer in Singapore!

The Role

Ascenda’s Rewards Content platform powers our redemption and earn content at scale, aggregating and normalizing gift cards, offers, merchandise, and many more content types from global suppliers, and exposing them to our bank clients, through our whitelabel rewards portal and through headless APIs. You’ll be a tech lead shaping the architecture and delivery of a high-scale content platform used by millions of end users across leading financial institutions.



Your Impact

  • Lead architecture and delivery for the team’s core services, with emphasis on scalability, resilience, and observability across supplier integration, catalog normalization, and fulfillment flows.
  • Drive platform reliability work: order lifecycle logging and tracing, catalog staging and diffing, schema validation, data quality guardrails, and failure-mode isolation for supplier integrations.
  • Own performance initiatives for high-traffic endpoints and background jobs, including load testing, capacity planning, and bottleneck remediation.
  • Lead technical direction for content de-duplication and data standardization across suppliers and content types to ensure a clean, high-quality catalog.
  • Mentor engineers on the team, raising our engineering bar through design reviews, pragmatic standards for testing, CI/CD, and runtime monitoring.
  • Partner cross-functionally with Product, Data, Security, and the Commercial team on roadmap priorities and operational excellence.
  • Partner with team leads to improve team processes, team health, and team culture.
  • Contribute to duty engineering, guiding response quality, triage, and remediation for content incidents and supplier issues, and incident management best practices.

What You’ll Work With

  • Backend: Ruby on Rails, Sidekiq, Postgres.
  • Frontend: React, Next.js, Tailwind CSS. Though this role is a backend-facing one, as a and systems expertise, a good understanding of frontend architecture is helpful, as the team is a full-stack team.

Who You Are

  • 8+ years of backend engineering experience, with a strong focus on system design and building resilient, high-scale API platforms.
  • Proven track record designing data models and pipelines that normalize heterogeneous third-party integrations and data.
  • Strength in performance analysis and optimization across DB, queues, and network layers.
  • Excellent technical communication and a great collaborator who is comfortable working across and influencing a variety of teams beyond engineering, including product, design, business, customer service, and external stakeholders.
  • Fluency in Ruby or Golang are good to have, though candidates who demonstrate willingness and ability to quickly scale up on these languages are welcome to apply.
  • Preference on simple solutions and designs over complex ones, have a good intuition for what will last and scale, and can be a role model others look to for their own solutions and designs.
  • Have experience mentoring and/or leading a group of engineers, guiding and coaching them for high performance.



Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the loyalty ecosystem space, shaping the future of rewards programs. We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We Have a Rewarding Working Place That Provides a

  • High growth environment & exponential career development
  • Mobile & flexible work environment
  • WFH office equipment allowance
  • Medical insurance coverage
  • Employee recognition programs
  • Competitive compensation
  • Travel perks & Employee rewards

Ascenda is dedicated to diversity and inclusion, welcoming candidates from all backgrounds. Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

Ready to power growth for the financial services industry? Apply now! Together, we'll redefine what's possible.

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