Program Manager - Digital Transformation

Position Objectives:

• Lead the planning, alignment, and delivery of ICT and digital initiatives in line with national digital transformation programs.
• Ensures all IT strategies, programs, KPIs, and OKRs are fully aligned with organizational goals and national directives.
• Oversees enterprise-wide governance models, establishes PMO frameworks, and drives adoption of modern delivery methodologies.
• Focusing on internal capacity building through structured knowledge transfer and coaching.
• Ensure transformation programs follow robust Enterprise Architecture and project governance standards.

Job Description & Responsibilities:

• Develop, align, and maintain ICT strategies and digital initiatives with national transformation programs and organizational priorities.
• Define and track KPIs/OKRs to measure program performance, ensuring alignment with strategic objectives.
• Establish and operationalize a standardized PMO framework compliant with PMI/PRINCE2 best practices.
• Design and enforce a comprehensive project governance model covering planning, execution, risk, and quality assurance.
• Apply Enterprise Architecture frameworks (TOGAF, Zachman, FEAF) to structure IT governance, architecture layers, and roadmaps.
• Lead capacity-building programs through structured knowledge transfer, coaching, and methodology training for internal teams.
• Guide teams in Agile, Waterfall, Hybrid, and DevOps methodologies and ensure process compliance across all projects.
• Monitor program progress, budget, risks, dependencies, and stakeholder expectations to ensure timely delivery.
• Coordinate with executive leadership, IT heads, and external partners to ensure alignment and integrated delivery.
• Conduct assessments to identify gaps in processes, capabilities, and digital maturity, and recommend improvement plans.
• Ensure digital transformation initiatives comply with national regulations, cybersecurity standards, and enterprise governance.
• Provide strategic insights on emerging technologies and support adoption across business units.

Qualifications & Experience:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related field.
• Experience: Minimum 10+ years in digital transformation, ICT strategy, PMO management, or enterprise architecture roles.
• Proven experience aligning ICT projects and strategies with national digital transformation programs.
• Strong knowledge of Enterprise Architecture frameworks such as TOGAF, Zachman, and FEAF.
• Expertise in PMI, PRINCE2, and hybrid PMO frameworks for overseeing enterprise-level programs.
• Hands-on experience with Agile, Waterfall, DevOps, and Hybrid delivery models.
• Strong stakeholder management skills and experience working with government or large enterprises.
• Demonstrated capability in capacity building, training, and knowledge-transfer initiatives.
• Excellent communication, analytical, and executive reporting skills.
• Excellent command of English, with Arabic proficiency considered an added advantage.