Job Title: Project manager Azure, Copilot and M365

Duration:12 months with possible extension

Language : EN+FR/NL

Location: Belgium

Job Description:

Program Leadership & Strategy:

Define and articulate the internal project vision, scope, and objectives, ensuring alignment with overall business strategy.

Act as the primary internal stakeholder for the program, representing the organization's interests with the implementation supplier.

Project Governance & Reporting:

• Establish and maintain a clear project governance framework, defining roles, responsibilities, decision-making processes, and escalation paths.
• Organize and facilitate regular Project Steering Committee (SteerCo) meetings, preparing agendas, producing minutes, and ensuring follow-up on decisions and actions.
• Define and implement escalation procedures for critical issues, risks, and scope changes, ensuring timely resolution and communication to relevant stakeholders and the SteerCo.
• Establish and maintain clear communication channels and reporting mechanisms to keep stakeholders informed of project status, risks, and issues.
• Prepare and present executive-level progress reports to the Steering Committee and senior leadership.

Supplier Management:

• Oversee and manage the relationship with the selected implementation supplier, ensuring adherence to contractual agreements, budget, scope, and deliverables.
• Monitor the supplier's progress against the agreed-upon project plan and milestones.
• Facilitate effective communication and issue resolution between internal teams and the supplier.

Project Planning & Execution:

• Develop and manage detailed work plans, including task assignments, deadlines, and dependencies for internal activities.
• Track project progress, identify deviations from the plan, and implement corrective actions.
• Manage project risks and issues, developing mitigation strategies and escalation paths.
• Oversee the integration of Microsoft 365 services (Teams, OneDrive, SharePoint), the Azure data platform components, and the Copilot enablement strategy.

• Change Management & Adoption (with a M365 & Copilot focus):
• Work closely with internal communications and training teams to develop and execute a robust change management strategy.
• Specifically drive the understanding and adoption of new capabilities across various business functions.
• Monitor user feedback and adoption rates, iterating on the change management approach as needed.

Specific competences needed:

• Proven experience (7+ years) managing complex IT programs/projects, preferably in digital transformation or enterprise software implementation within the banking or financial services sector.
• Understanding of the unique regulatory, compliance, security, and data privacy requirements prevalent in financial institutions.
• Strong understanding of project management methodologies (Agile, Waterfall, Hybrid) and ability to apply them pragmatically.
• In-depth understanding of Microsoft 365 collaboration tools (Teams, OneDrive, SharePoint Online, Exchange Online, etc) from an enterprise deployment and adoption perspective.
• Familiarity with Azure Cloud platform and it’s data platform components (e.g., Azure Data Lake, Azure Synapse Analytics, Azure Data Factory, Power BI) and their integration with Microsoft 365.
• Demonstrated experience managing large-scale third-party implementers/integrators.
• Excellent communication and collaboration skills.
• Proven ability to influence and align diverse stakeholders at all levels, from technical teams to executive leadership.
• Experience driving user adoption of new technologies in a large organization.
• Ability to identify and address resistance to change, particularly regarding AI-powered tools like Copilot.