-
View all jobs
An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.
About The Role
We’re looking for a Service & Product Designer who is naturally curious, eager to learn, and comfortable diving into complex business processes. You’ll support the design of AI-enabled journeys, service blueprints, prototypes, and product concepts across sales and fulfilment ecosystems.
This role suits someone who loves research, structured thinking, and connecting the dots — and who wants exposure to both service and product design.
What You’ll Do
About The Role
We’re looking for a Service & Product Designer who is naturally curious, eager to learn, and comfortable diving into complex business processes. You’ll support the design of AI-enabled journeys, service blueprints, prototypes, and product concepts across sales and fulfilment ecosystems.
This role suits someone who loves research, structured thinking, and connecting the dots — and who wants exposure to both service and product design.
What You’ll Do
- Support research activities: interviews, observation, data collection, and synthesis
- Help map current-state journeys, processes, and pain points.
- Assist in creating future-state concepts, prototypes, and small experiments.
- Document user needs, business constraints, and system requirements.
- Support workshops and co-creation sessions.
- Produce design artefacts (flows, wireframes, service maps).
- Work across teams including product, engineering, AI, operations, and business units.
- Project / Product Management
- Naturally curious, observant, and investigative.
- Strong sense of accountability and willingness to take ownership.
- Analytical and structured in thinking — able to break big problems into steps.
- Flexible in switching between service design and product design tasks.
- Motivated by learning, feedback, and experimentation.
- 2–5 years of experience in service design, UX, product design or similar fields
- Familiarity with journey mapping, research, prototyping, or process mappin
- Passionate in AI, automation, or tech-enabled business operations
Key Skills
Ranked by relevance
ai
product design
prototypes
prototyping
wireframes
designer
excel
ux
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
Product Designer (Senior Specialist)
2026-05-29
Full-time
Associate
Ireland
Financial Services
Design
View Job Details
Related
Assistant Designer - Menswear
2026-05-22
Full-time
Not Applicable
Ireland
Retail
Design
View Job Details
Related
Chief Technology Officer
2026-05-25
Full-time
Executive
Lithuania
Telecommunications
Research
Login to Apply
- Posted
- Dec 01, 2025
- Type
- Full-time
- Level
- Entry
- Location
- Singapore
- Company
- Singtel
Industries
Telecommunications
Categories
Design
Art/Creative
Information Technology
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
Product Designer (Senior Specialist)
2026-05-29
Full-time
Associate
Ireland
Financial Services
Design
View Job Details
Related
Assistant Designer - Menswear
2026-05-22
Full-time
Not Applicable
Ireland
Retail
Design
View Job Details
Related
Chief Technology Officer
2026-05-25
Full-time
Executive
Lithuania
Telecommunications
Research