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- Hybrid work arrangement - only 1 day working in office
- Newly created role
- 4.5 days of work
about the company
The ideal candidate will have prior experience with a major OMS platform, preferably IBM Sterling Order Management Development, within a dynamic, high-volume environment, such as FMCG or a comparable retail sector.
about the job
- Lead the configuration, customization, and deployment of the IBM Sterling Order Management System (OMS) for new projects and continuous enhancements.
- Serve as the System Superuser, defining and managing system configuration settings, master data, and business rules within the OMS.
- Contribute to the strategic planning and development of the Commerce Solutions roadmap, collaborating closely with Senior Directors.
- Manage the full project lifecycle for OMS-related initiatives, acting as the primary liaison between end-users (internal business teams) and external vendors.
- Utilize development and collaboration tools such as Jira, Confluence, and GitHub to manage backlogs, track project progress, and document solutions.
- Provide technical guidance and support, utilizing skills such as JavaScript, for minor customizations or troubleshooting within the OMS environment.
- Focus heavily on resolving critical business issues such as oversell conditions and inventory gaps by optimizing OMS logic and integration with other supply chain systems.
- Partner with regional teams to support and expand OMS capabilities across 15 countries in the APAC region.
- Directly support markets including North Asia (Hong Kong, Taiwan, Macau) and Southeast Asia (Singapore, Malaysia) for direct-to-consumer (Direct Biz) operations, as well as managing complexities in distributor-focused markets (including ANZ).
- Work with internal stakeholders (e.g., Finance, Supply Chain, Retail) to understand business requirements and translate them into effective OMS solutions.
- Assist in onboarding and integrating additional headcount into regional support teams to ensure scalable and effective OMS support.
Background in the FMCG or luxury retail industry. Hands-on experience with scripting or programming languages, such as JavaScript.
Proven experience as a Superuser, Solution Consultant, or Project Manager focused on a major Order Management System (OMS).
Strong technical understanding and development experience with IBM Sterling Order Management (SOM) is highly preferred.
Whats on offer
This a permanent opportunity for an Project Manager (Order Manager System /IBM Sterling), offers a salary range of $ 9,500 to $ 11,000, inclusive of benefits.
To apply online please use the 'apply' function, alternatively you can reach me at
https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)
oms, order management system, ibm sterling, jira, IBM Sterling Order Management Development, fmcg, retail, superuser, project management, project roll out
Key Skills
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