AI Customer Service Engineer (Freelance, Hybrid - NL)
GT EcomNetherlands17 days ago
Full-timeRemote FriendlyOther
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AI Customer Service Engineer (Freelance / Independent Contractor)
€20–€30/hour | Hybrid (1 day per week in Nieuwegein, Utrecht)
We’re looking for a freelance AI Customer Service Engineer to help build, improve, and maintain the AI tools that power our customer service teams.
What You Get
If you're interested, apply now!
€20–€30/hour | Hybrid (1 day per week in Nieuwegein, Utrecht)
We’re looking for a freelance AI Customer Service Engineer to help build, improve, and maintain the AI tools that power our customer service teams.
What You Get
- Competitive rate: €20–€30/hour, depending on experience
- Flexible working hours
- Hybrid model: work remotely, but join us in the Nieuwegein office 1x/week
- Clear deliverables and consistent workload
- The chance to work with modern AI tools at a fast-growing e-commerce company
- Train and improve AI assistants using customer service data
- Build automations that streamline ticket handling
- Test, monitor, and adjust AI behaviors
- Structure prompts, knowledge bases, and workflows
- Contribute to scalable AI systems used across multiple brands
- Experience in AI ops, customer service systems, or automation
- Problem-solver with strong analytical thinking
- Able to work independently and deliver consistent quality
If you're interested, apply now!
Key Skills
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