Business Analyst

Job title: Business Analyst

Contract: long term

Language: English

Location: Belgium

Work Mode: hybrid

Job Description

• Interaction with other business analysts, customer, users, project leaders and the developers
• Assist in the use of IT tools used by the and the onboarding of new IT tools (or modules for existing IT tools) via coaching, training or written guidance
• Facilitate the alignment of procedures and working methods with those required by the architecture of the new IT systems and contribute to the fine-tuning of business requirements to ensure that business needs are met.
• Screening of current administrative and financial procedures as specified in financial circuit policy against the needs and requirements of the new IT systems-logic and propose the necessary update to procedural documents and checklists in line with existing rules and regulations.
• Providing input for the final business requirements of the new IT tools based on the outcome of the screening of the current administrative and financial procedures and contribute to change management activities (e.g. for onboarding of e-grants).
• Knowledge sharing on financial IT systems in a structured way with stakeholders.
• Assist with internal and external communication by improving of transparency and dissemination of information.
• Assist with prioritization and resolution of defects / bugs.
• Act as back up for the IT financial systems permissions management.
• Analysis of Business requirements.

What will you be bringing to the team?

• Master's degree and 13 years of experience or Bachelor's degree and 17 years of experience.
• Experience providing application support for business-critical systems.
• Ability to gather, analyze, and clarify business requirements through meetings and workshops.
• Skilled in mapping and improving business processes.
• Experience working closely with both end-users and technical teams to ensure alignment.
• Strong understanding of business processes and ability to translate them into functional requirements.
• Strong communication and interpersonal skills; able to communicate clearly with both technical and non-technical audiences.
• High level of customer service and user support orientation.
• Proficiency in English language at a minimum B2 level.