Inspire
Technical Support Engineer L1-L2 @Domino Byte
InspireRomania11 days ago
Full-timeInformation Technology

Requirements:

• Experience with SolarWinds, Nagios, Spiceworks or other systems monitoring software

• A degree in Computer Information Systems or closely related field

• 1+ years Windows and/or Linux system administration in corporate environments.

• System knowledge may include: Active Directory, Office365, Database administration,Citrix farm

servers, Network administration tools and utilities, Scripting

• Strong planning, project management, documentation and communication skills

• Ability to support and execute projects in a distributed environment

• Certifications preferred but not required: Microsoft, VMWare, NetApp, Cisco, LPIC

• Team must ensure 24/7 support.


Some of your main responsibilities will be:

- Monitor the IT infrastructure

- Log analysis / troubleshooting / root cause investigation

- Create custom specific monitors - scripting

- Create AD admins accounts, service accounts, security groups

- Create and give access to shared drives

- Add Printers to Print Servers

- Create/update DNS records

- Start / Stop Windows Services and/or processes

- IIS recycle / App pool Recycle

- Install and create custom certificates

- Clean-up on disk drives

- VM resource modification - add CPU, RAM, HDD, create new VM's

- Investigate down devices and address the issue to the rightful teams

- Update applications, manually or via custom tools

- OS Patching - automated and manually (SCCM, Ansible, Batchpatch)

- Citrix - troubleshooting on: hanged sessions, published applications, servers that have published

applications

- Create automated tasks

- VM Decommissioning

  • - Create and update related documentation

Key Skills

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