QA Engineer
Robots & PencilsUkraine10 days ago
Full-timeRemote FriendlyEngineering
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Location: Lviv, Ukraine (Hybrid/Remote-Friendly)
Robots&Pencils is seeking a Middle QA Engineer to join a multi-disciplinary engineering team working on a next-generation digital experience platform for a large multi-venue hospitality and entertainment organization.
You will ensure the quality of newly developed web, mobile, and kiosk applications, integrations with legacy and third-party systems, and a modern ecosystem built with Vercel, MuleSoft, and Contentful.
You’ll collaborate closely with developers, experience designers, product managers, architects, and data engineers to support end-to-end delivery of product slices that enable personalized guest journeys and real-time experience orchestration across multiple properties.
Key Responsibilities
We’re looking for someone who embodies the team culture of this program:
At Robots & Pencils, you’ll help build modern, high-impact digital products used by thousands of guests across multiple venues and experiences. You’ll work with a team that values craftsmanship, curiosity, and continuous improvement — while contributing to one of the most ambitious and technically sophisticated programs in our portfolio.
Robots&Pencils is seeking a Middle QA Engineer to join a multi-disciplinary engineering team working on a next-generation digital experience platform for a large multi-venue hospitality and entertainment organization.
You will ensure the quality of newly developed web, mobile, and kiosk applications, integrations with legacy and third-party systems, and a modern ecosystem built with Vercel, MuleSoft, and Contentful.
You’ll collaborate closely with developers, experience designers, product managers, architects, and data engineers to support end-to-end delivery of product slices that enable personalized guest journeys and real-time experience orchestration across multiple properties.
Key Responsibilities
- Review requirements and user stories; define clear, testable acceptance criteria.
- Create and maintain test cases and test data for web, mobile, and kiosk applications.
- Perform functional, regression, exploratory, usability, and integration testing to ensure full coverage.
- Execute manual testing across multiple browsers, devices, and environments.
- Identify, document, and track defects; validate fixes and ensure build stability.
- Provide clear testing reports and communicate quality status to stakeholders.
- Collaborate with developers, designers, architects, and product managers throughout the SDLC.
- Participate in sprint ceremonies and align QA activities with delivery goals.
- Support integration testing with third-party and legacy systems.
- Use test management and issue tracking tools (Jira, TestRail, etc.) and maintain documentation.
- Contribute to QA process improvements and identify scenarios for future automation.
- 3+ years of experience in manual software testing.
- Strong understanding of QA methodologies, testing types, and best practices.
- Experience testing web and/or mobile applications in Agile environments.
- Proficiency with test management and bug-tracking tools (Jira, TestRail, etc.).
- Ability to test integrations, APIs (basic), and multi-system workflows.
- Understanding of cross-browser, responsive, and usability testing.
- Familiarity with cloud-native application architecture principles.
- Upper-Intermediate English (written and spoken) for daily communication with international teams.
- Experience with API testing tools (Postman, REST/GraphQL familiarity).
- Exposure to automation concepts or frameworks (Cypress, Playwright, Appium).
- Experience testing kiosk or hardware-related interfaces.
- Familiarity with Contentful or other headless CMS systems.
- Experience testing complex, multi-system environments or enterprise-scale products.
- Background in testing integrations using middleware platforms (e.g., MuleSoft).
We’re looking for someone who embodies the team culture of this program:
- Collaborative mindset – works effectively with cross-functional teammates.
- Clear communication – articulates issues and ideas with precision.
- Comfort with ambiguity – thrives in evolving requirements and complex systems.
- Product thinking – cares about user impact and outcomes, not just test steps.
- Proactive problem-solving – anticipates risks and raises concerns early.
- Adaptability – quickly adjusts to shifting priorities and new contexts.
- Attention to detail – ensures quality across every user flow.
At Robots & Pencils, you’ll help build modern, high-impact digital products used by thousands of guests across multiple venues and experiences. You’ll work with a team that values craftsmanship, curiosity, and continuous improvement — while contributing to one of the most ambitious and technically sophisticated programs in our portfolio.
Key Skills
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