-
On

Intern - Technology, End User Services

On
Switzerland · Internship · Not Applicable

Your Team

The End User Services team serves as the primary point of contact for IT-related issues. We are dedicated to resolving hardware, software, and connectivity challenges through both remote and on-site assistance, minimizing downtime, and continuously enhancing the digital workplace experience to empower employees to work efficiently and securely.

Your Mission

  • Provide on-site technical support for laptops, mobile devices, and peripherals.
  • Help with IAM tasks, such as creating and managing user accounts, access permissions, and onboarding/offboarding procedures.
  • Document issues and solutions accurately within the IT Service Management System.
  • Maintain IT equipment inventory and support asset tracking activities
  • Collaborate with senior team members to learn best practices in IT service delivery and workplace support.

Your Story

  • A genuine enthusiasm for technology and a strong desire to help others
  • Empathy for users, with the ability to understand their needs, identify improvement opportunities, and collaborate effectively with teammates
  • Excellent communication skills and a customer-first mindset
  • Eagerness to learn, take initiative, and embrace challenges with a mindset focused on continuous improvement
  • Adaptability in a fast-paced environment, with a positive approach to setbacks as learning opportunities
  • Basic familiarity with computers, mobile devices, and common operating systems (e.g., Windows, macOS, iOS) is a plus

Key Skills

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Posted
Dec 05, 2025
Type
Internship
Level
Not Applicable
Location
Zurich
Company
On

Industries

Retail

Categories

Information Technology

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