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About the role:
We're looking for a proactive and analytical Fraud Analyst to help protect our card issuing and acquiring operations from fraudulent activity. You'll monitor transactions, analyze fraud trends, fine-tune detection systems, and collaborate across teams to keep our fraud defenses strong and compliant.
Location: Vilnius, Lithuania
Reporting to: Fraud Lead
Resposibilities:
- Support the setup and optimization of fraud monitoring systems for card issuing activities
- Define, test, and refine fraud detection rules and risk profiles
- Monitor suspicious transactions and identify emerging fraud patterns
- Collaborate with Product and IT to strengthen authentication and control measures
- Track key fraud performance metrics (e.g., approval rates, false positives, losses)
- Ensure compliance with card scheme and regulatory fraud prevention standards
- Monitor merchant fraud alerts and support investigations into suspicious activity
- Maintain and enhance fraud monitoring tools and workflows
- Support ad-hoc case reviews, escalations, and incident responses
- Partner with Product, IT, and Operations to align fraud controls with business growth
- Liaise with external partners (Visa, Mastercard, fraud vendors)
- Help document and refine fraud risk policies and procedures
- 2-4 years of experience in fraud risk management (issuing and/or acquiring)
- Hands-on experience configuring or maintaining fraud monitoring systems
- Solid understanding of card scheme rules, fraud typologies, and chargeback processes
- Familiarity with fraud tools (e.g.,FutureSpace custom rule engines)
- Knowledge of PCI DSS and payments fraud compliance requirements
- Analytical proficiency (Excel, SQL, or BI tools)
- Experience in fintech, PSP, issuer processor, or acquirer environments
- Exposure to related risk areas (AML, Underwriting, Credit Risk)
- Knowledge of PSD2 and scheme fraud/dispute programs (e.g., VAMP)
- Experience with machine learning or behavior-based fraud detection systems
- Project management or product collaboration experience
- Strong communication skills and ability to work cross-functionally
- Max Out Your Downtime: 25 days of vacation + public holidays, plus an additional 10 sick days to rest when needed
- Grow with Us: Annual Learning Budget for professional development (eligible after probation)—because your growth is our growth.
- Wolt Your Way Through Lunch: €150 monthly Wolt allowance to keep you fueled and happy
- Celebrate Together: Twice a year, we bring colleagues from all offices together for unforgettable company celebrations
- Global Collaboration & Events: Opportunities to participate in international company events and initiatives, connecting with colleagues from all regions and contributing to a truly global community
- First Interview: Conducted by the Talent Acquisition team (30-40 min)
- Second Interview: 1-hour Deep dive interview with our Fraud Lead
- Final Behavioral Interview: Focused team fit, with participation from the Head of Talent Acquisition, and Chief Risk Officer.
If this role seems like a good match, please submit your resume all applications are treated with the strictest confidentiality. Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities. For more information about how we process your data please see our privacy policy at https://www.payabl.com/privacy-policy
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