Role: Scrum Master

Anticipated Start Date: 01/12/2026

Duration: 3 Months (Anticipated to extend up to 9 months – No possibility of conversion)

Interview Process: 1 Round – 60 Minutes Screen

Location: India (Fully Remote)

Work Hours: Overnight (3rd Shift)

Priority PST shift: 9:30 PM – 6:30 AM IST

2nd Option: PST overlap: 9:30 PM – 2:30/3:30 AM IST

3rd Option: EST overlap option: 6:30 PM – 10:30 PM IST (Above two are highly desired)

Responsibilities:

o Facilitate Scrum Ceremonies: Guide the team in effective execution of all Scrum events: Sprint Planning, Daily Scrums, Sprint Reviews, Discovery Sessions, and Sprint Retrospectives.

o Embody Servant-Leadership: Coach and support the Scrum Team in their adoption of Agile/Scrum, empowering them to become self-organizing and cross-functional.

o Remove Impediments: Proactively identify, track, and help resolve blockers and impediments that hinder the team's progress. Escalate issues to leadership when necessary.

o Coach and Mentor: Coach the team in Agile values and principles, self-organization, and continuous improvement. Mentor team members on Agile best practices and their respective roles.

o Support the Product Managers and Owners: Assist the Product Manager and Owner with backlog management, ensuring the product backlog is well-defined, refined, and prioritized to maximize value.

o Support the Organization: Work with other Scrum Masters and Agile leaders to improve the application of Agile practices and values across the organization. Help drive a culture of agility and learning.

o Foster Communication & Transparency: Ensure clear and consistent communication within the team and with stakeholders. Make the team's work visible (e.g., through burndown charts, Kanban boards) to promote transparency.

o Protect the Team: Shield the team from outside interruptions and distractions to help them stay focused on achieving their Sprint Goal.

o Cross Team Collaboration: Work with other scrum masters in managing the inter-team dependencies through facilitating Scrum of Scrums and team collaboration sessions.

Qualifications:

o Experience: 8 years of experience as a Scrum Master for a software development team.

o Certification: Certified ScrumMaster (CSM), Professional Scrum Master (PSM I), or equivalent certification.

o Agile/Scrum Knowledge: Deep understanding of Scrum and Agile principles (e.g., Scrum, Kanban), values, and practices.

o Facilitation: Proven ability to facilitate meetings and team discussions, ensuring they are productive, engaging, and achieve their objectives.

o Communication: Exceptional verbal and written communication skills, with the ability to articulate complex ideas clearly to both technical and non-technical audiences.

o Soft Skills: Strong interpersonal, conflict resolution, and mentoring skills. High emotional intelligence and empathy.

o Tools: Experience with Agile project management tools (e.g., Jira, Trello, Asana).

o Bachelor's degree in Computer Science, Business, or a related field.

o Experience in the Healthcare Payer industry.

o Advanced certification (e.g., A-CSM, PSM II, SAFe Scrum Master).

o Experience with scaling Agile frameworks (e.g., SAFe, LeSS, Scrum@Scale).

o Technical background or experience working closely with software engineering teams.

o Experience coaching teams on technical practices like Test-Driven Development (TDD) or Continuous Integration/Continuous Deployment (CI/CD).