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Deutsche Börse Group

Intern - IT Touchpoint (f/m/d)

Deutsche Börse Group
Luxembourg · Full-time · Not Applicable
Your career at Deutsche Börse Group

Your area of work:

As an intern – IT Touchpoint (f/m/d) you will support the team in the Corporate IT Cloud Operations department.

Your responsibilities:


  • Assist with the handout and return of hardware (such as laptops, tablets, and mobile phones), including helping users with device setup
  • Gain interesting insights in Involvement in IT projects and initiatives, and the implementation of new technologies or processes.
  • Help analyse and evaluate incident information and resolutions accurately, supporting the documentation process for IT issues
  • Support the team by providing onsite support to users by helping resolve technical issues with hardware and software, ensuring immediate hands-on assistance
  • Gain insights in strong communication and interpersonal skills by interacting directly with end users, including VIPs and executives, and ensuring a positive user experience


Your profile:


  • You are enrolled in a Bachelor/Master’s Degree program with a recognized institution focusing on Computer Science or Engineering and can provide an internship agreement OR have graduated with a Bachelor's degree or similar for no more than 6 months
  • Ideally, you have already gained first practical experience in the context of internships (e.g. experience abroad, internships) in the IT Support area
  • Strong analytical and problem-solving skills
  • Demonstrate flexibility
  • Team player with good communication skills
  • You have good knowledge in Windows 11, MS-Office applications, SAP and other Microsoft products
  • You are fluent in written and spoken English. French would be considered as an asset

Key Skills

Ranked by relevance

cloud
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Country Guide

Luxembourg

High-value international enterprise and fintech hub

Posted
Dec 03, 2025
Type
Full-time
Level
Not Applicable
Location
Luxembourg
Company
Deutsche Börse Group

Industries

Financial Services

Categories

Information Technology

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