Lead Technical Program Manager/Scrum Master

O’Fallon, MO — Remote or Hybrid

$122,000 - $207,000

We’re working with Mastercard on this opportunity.

Mastercard is looking for a Lead Technical Program Manager to support its Modern Access team and drive the effective use of Agile Scrum across the organisation. This is a high-impact role focused on improving delivery, team effectiveness, and operational alignment — ideal for someone who thrives in a fast-moving, collaborative environment.

What you’ll do

• Lead the adoption and execution of Agile Scrum practices across the team
• Serve as a core member of the leadership group, coaching peers and teams
• Foster a culture of continuous improvement, learning, and experimentation
• Facilitate all Agile ceremonies and ensure they are outcome-driven
• Track velocity and performance metrics to drive team optimisation
• Support backlog refinement and ensure prioritisation is clear and actionable
• Align project tracking and reporting with Mastercard’s wider standards
• Prepare materials for quarterly business reviews
• Guide teams in Agile principles, servant leadership, and cross-team collaboration
• Act as the primary liaison for audit-related tasks, ensuring compliance and documentation quality

What you’ll bring

• Strong understanding and advocacy for Agile and Scrum methodologies
• Experience supporting multiple Scrum teams, ideally across global locations
• Skilled in facilitating ceremonies and removing delivery blockers
• Ability to coach teams, leaders, and stakeholders in Agile values
• Proficiency using Jira, Confluence, and Agile performance metrics
• A collaborative mindset with strong communication skills
• Certified Scrum Master (preferred but not essential)
• Degree in Business, Computer Science, IT, or related field

If you’re an experienced Scrum Master or Technical Program Manager ready to shape Agile practices at scale, apply now via Haystack.