Subject Matter Expert (SME)

Qualifications:

• Bachelor’s degree in Information Technology or related field
• Minimum 5 years of experience
• Knowledge of network systems, communication protocols, and diagnostic tools
• CCNP/CCIE certified
• Hands-on experience in deploying MPLS solutions
• Excellent written and verbal communication skills
• Proficient in Visio and Excel for documentation
• Experienced in working under a formal framework (ITIL processes)

Responsibilities:

• Deliver superior technical network solutions across LAN, Data Center, and WAN environments
• Advanced expertise in TCP/IP, MPLS, CEF, L3VPN, L2VPN, VRF, Route Map, GRE, DMVPN, L2/L3 switching, LAN, STP
• Must have knowledge of BGP, OSPF, VDC, vPC, and FabricPath
• Configure and maintain devices including Cisco ASR 9K, Nexus 5k/7k, Catalyst 6500/7600, ASA, Aruba, and Cisco WLC
• Troubleshoot complex data, voice, and video network and hardware issues
• Work with LAN/WAN topologies including MPLS and point-to-point private lines
• Ensure technical compatibility of customer requirements with products and services offered