Salesforce Project Manager

We are looking for a detail-oriented and results-driven Salesforce Project Manager to oversee and guide the successful delivery of Salesforce initiatives.

This position involves managing diverse teams, working closely with stakeholders, and ensuring all project efforts align with organizational goals. You will be responsible for ensuring the timely and effective implementation, integration, and enhancement of Salesforce solutions while maintaining a focus on client satisfaction.

Responsibilities

• Define the scope, objectives, and deliverables of projects in coordination with stakeholders and senior management
• Create detailed project plans, schedules, and resource allocation strategies to ensure successful outcomes
• Lead and manage cross-functional teams, including Salesforce developers, administrators, business analysts, and QA professionals
• Supervise daily project operations, monitor progress, and promptly address any challenges or roadblocks
• Act as the main communication link between technical teams and business stakeholders to ensure alignment
• Oversee processes such as data migration, system integration, and user acceptance testing (UAT)
• Ensure compliance with internal policies, data security standards, and Salesforce best practices
• Track project performance using appropriate tools and methods, providing regular updates to stakeholders on progress
• Facilitate change management efforts and coordinate end-user training to support adoption of new Salesforce features and systems
• Continuously assess and refine project management frameworks and tools to improve outcomes and efficiency

Requirements

• A Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
• At least 8 years of experience working in Salesforce-related roles
• A minimum of 3 years in leadership positions such as Manager, Architect, Coordinator, Lead, or Owner
• At least 2 years of experience managing teams of 20 or more members
• Involvement in at least 5 full-cycle Salesforce projects or experience launching products or key product features to market
• Strong knowledge of Salesforce architecture, products, and capabilities
• Hands-on experience with Agile and Scrum methodologies
• Exceptional communication and problem-solving skills
• Proven ability to handle multiple projects simultaneously
• Self-driven, adaptable, and capable of thriving in a fast-paced, entrepreneurial environment
• Advanced English proficiency in both written and verbal communication, enabling effective collaboration with clients and stakeholders

Nice to have

• Salesforce certifications such as Salesforce Administrator or PMP
• Experience working with Salesforce Core Clouds, including Sales Cloud, Service Cloud, and Experience Cloud
• Familiarity with integration tools like MuleSoft or API-based systems
• Understanding of data migration processes and strategies for managing organizational change

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn